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ElectricDeal.com

3 reviews
3.75 / 5


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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
2/5

2003-10-27

"Got a great deal on a Tyan G9800 Pro, but when I used my prepaid FedEx account, they shipped it via Next Day Priority! Worst part was, the guy that I had to talk to through the whole situation was pretty rude, and this was even BEFORE shipping. Their rates were pretty ridiculous ($20, for a $7 package), so if you want to use your prepaid account you might want to take a step back."

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Overall product shipping and delivery process
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Delivering products on-time
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Delivering products damage free
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Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
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Overall technical support
Resolving problems
Being easy to reach
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Making decisions on their own
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
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5/5

2003-05-17

"Purchased a PostScript SIMM for a LaserJet 5 from them for $20 plus shipping. Received item very quickly. No problems with item. Very satisfied."

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Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
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Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2002-05-13

"I have ordered from this company 5 times. On each occasion the order was awknowledged promply and I had product within 5 days of order. Sometimes in 3 days. They do not take returns but I've had nothing wrong so this hasnt come up as an issue. I've ordered harddrives, cd burners, floppy drives, and cpu coolers. I've been very satisfied and the prices have been very good. They must test some of the equipment they sell as on one occasion they did not ship an item because they found it to be dysfunctional, now I really apreciate that kind of service."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process