- STORE REVIEWS
- PRODUCT REVIEWS
2005-10-11
5/5
"Best Buy Cable offers AWESOME prices on their cables, along with un-paralleled customer service. I've ordered more than once from them, and my orders have always been packed and shipped the same day. The second time, they even called to confirm some shipping information, because it was slightly different then the first time! This is the kind of customer service I'd like to see from more online merchants!"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Overall web site
2005-08-27
4/5
"I ordered two OEM black ink cartridges for my Epson C84 printer at an AMAZING price, but instead was shipped a set of no-name knockoffs. After contacting them, their support representative emailed me a prepaid shipping label for me to ship back the incorrect ink. About a week and a half later, they had shipped back to me exactly what I had ordered the first time!"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Being trustworthy
Being knowledgeable
Being easy to reach
Making decisions on their own
Resolving problems
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability
![ChiefValue [a Newegg Inc. Company]](https://www.resellerratings.com/store/thumbnail/ChiefValue.jpg)
2005-01-05
5/5
"Ordered the parts on Saturday night, and they were received by Tuesday afternoon! The site was very well layed out, and the packaging was outstanding. It's this sort of great customer service that will keep me coming back!"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
2005-01-05
1/5
"The ordering process was easy, and the product was delivered quickly, despite the holiday season. However, packaging was completely absent. The item (an un-interruptable power supply) was shipped bare, in it's retail box. Not only was the box water damaged, but the UPC was hardly readable. Thankfully, it wasn't a high priced item like a PS2 or Xbox. I can only imagine what they do with computers."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall web site
Web site reliability
Speed of web site
Web site being easy to use
2004-07-22
5/5
"Made an online order, and was very easy. After waiting a few days, I didn't receive any shipping information, so I emailed to get a tracking number. Minutes later, they emailed back apologizing for an error in the system, and had a tracking number for me (it had been shipped days earlier). Funny part was, they emailed me the tracking number SEVERAL times because I never responded! Truely dedicated people!"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
2004-06-17
1/5
"Purchased a Kicker amp at a GREAT deal. However, when the amp came in, it didn't really look new. It was installed, but turned out to be faulty. I emailed support, and never got an answer. After a week of waiting, I called to get an RMA. They received it, and about a week and a half later I emailed them to find out the status of the RMA. A week later (about 20 days since they received the amp) I got an email saying it was out of stock and I'd be refunded. Great prices, sure. Used products? Maybe. Timely responses? Not at all, provided you get one."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Overall technical support
Resolving problems
Being easy to reach
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site
2004-04-28
5/5
"Ordered some fans late Thursday, and received them on Monday afternoon. They sent me order updates VERY quickly, and the items received were of superb quality."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being trustworthy
Resolving problems
Being easy to reach
Being knowledgeable
Making decisions on their own
Web site being easy to use
Web site reliability
Speed of web site
2003-10-27
2/5
"Got a great deal on a Tyan G9800 Pro, but when I used my prepaid FedEx account, they shipped it via Next Day Priority! Worst part was, the guy that I had to talk to through the whole situation was pretty rude, and this was even BEFORE shipping. Their rates were pretty ridiculous ($20, for a $7 package), so if you want to use your prepaid account you might want to take a step back."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Overall technical support
Resolving problems
Being easy to reach
Being trustworthy
Making decisions on their own
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Favorite Stores
4 reviews
1 review
![ChiefValue [a Newegg Inc. Company]](/store/thumbnail/ChiefValue.jpg)
810 reviews
1 review
7104 reviews
