"The items I order from Electricsuppliesonline.com were all backordered and would not be available for an estimated 4-6 weeks (maybe longer). As such, I was highly disappointed, but did receive prompt notification of the delay and was able to cancel my order without paying any additional fees. Though, had I not been attentive to my email and responded within 48 hours they would have charged me a 25% cancelation fee which seemed a bit unreasonable in my mind. And, they did not offer any alternative products which seemed like a missed opportunity in providing both customer service and maybe making a sale."

"I have not recieved my product yet so I cannot comment on condition of delivery."

"Ordering - fine and efficient.
Returning - I'm still waiting for a response from their returns department.

Here is my last email to them, I am still awaiting a response:

Fw: order electricsupplieson-line-83942 from ElectricSuppliesOnline.comFriday, January 27, 2012 4:37 PM
From: "Ira Hisler" View contact detailsTo: ****@****

Dear Joseph, Return Department Manager,

Even though I have not yet received this order, I would like to return it.


I just found out that I do not need the product.

Jodie has informed me that I would need a RMA number from you.


Thank you for your assistance in this matter.


Ira Hisler
"

"Didn't receive right away but properly received notification that shipment would be delayed. Though it came a lot soon than the delay notification communicated. Yay! The product is awesome, classy, beautiful but not overdone. The prism balls are beautiful when the sun catches. (Also, nice effect if you try pointing a laser pointer at the balls...very cool)."

"This was the first purchase I made from Electricsupplies online.com. They had the best price of all the online stores I visited. I am very satisfied with the purchase."

"i place a order on the site for a klien pliers, they call me 2 days later saying that it was out of stock,they ask me if i wanted a other model of pliers,the person who call me was very help full,all do i did not get the tool i wanted but i will recommend this site to my friends,cause there are plenty other stuff on the site that i will be willing to buy in the future, "

"They sold me a Juno cabinet lamp UPL09 which was fine and then I ordered the larger UPL14 which causes radio interference. They ignored my four emails asking for assistance and finally after 10 days they told me to contact Juno. They claim "Our job is to provide you the best price and the most gratifying online shopping experience." What a sorry joke. Buyer beware."

"Right model; best price; delivered on time"

"Fine. Good price; delivered on time as promised."

"experience was fine, customer follow up was also good.
However... the item I ordered is on back order for several weeks.
They did give me the opportunity to cancel the order which was impressive.
So far so good. "

"Honestly I tried to use your web site, but it stinks. So I found my purchase from google again. You have good prices and fast shipping but someone needs to check your search settings on your web site."

"fine. however, the door chime I ordered was not in stock and has been discontinued. Your website information did not reflect that."

"Fast handling and shipping. Bargain price. Item as described. "

"Excellent service, price and quick delivery. I'd look here again."

"They did not have the item in stock. They immediately refunded the money, I felt very secure with the business dealing even though I did not get what I ordered. I thought they were very professional.
Bob G."