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Electroseller

89 reviews
4.30 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
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Customer service:
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Return/Replacement policy:
0.00/5


Verified
1/5

2005-12-02

"I puchased a Thermaltake CPU Cooling module for a BTX system. After system was built the whinning produced by the fan was very loud. I contacted Electroseller within 3 days of receiving the module. They told me to contact Thermaltake, which I did. I was told to remove and reseat the module. I did, but still the whine. So I emailed Electroseller and they say my 15 days for refund are up - to bad for me. I would not purchase anything else from them - their lack of customer service and failure to stand behind what they sell is a warning to all."

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Value the company offers
Is committed to quality products and services
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5/5

2004-11-22

"They confirm your order by e-mail and are very quick about it ....."

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Verified
5/5

2004-10-01

"Been Buying from them for Years, Never once had a problem. :)"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
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Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
Making decisions on their own
Being knowledgeable
Being trustworthy
Resolving problems
Being easy to reach
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
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Customer service being easy to reach
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Verified
4/5

2004-09-12

"Good price, bought from them mostly because of convenience - didnt want to deal with ebay...couldve had it for 5$ less but im not too worried, they sent it out fast, good enough."

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Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
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1/5

2004-04-29

"I went to their site on a comparison search and bought the item I was looking for. I wanted to order over the phone and talk to a real person but found out they don't have actual people to take orders. So I used their robot system which entered the amount for me. After sending me a bunch of confirmations and thank yous and warnings about how slow their free shipping was, they cancelled my order because they decided their advertised price was too low. It does not seem right to get someone's business by listing lower prices on a comparison site, and then refusing to sell the item at that price. I quote prices all day long where I work and if I quote one too low, I live with it. It is the right thing to do. To me it is dishonest to change the price after the order is made. I don't know if they do this all the time, I just know they did it to me on my first and last order from them. Guess I'll just order memory from Crucial again."

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5/5

2004-03-15

"Company looks decent, just hope to get items right away, might have been a little better if there was an estimate on shipping days for ground, or if there was at least a warehouse location listed."

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5/5

2004-02-20

"I have built 5 computers this past year and have dealt exclusively with electroseller and will continue to do so there pricing is very competive and there customer service is second to none
Thank You
Dennis M Driscoll
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
Being trustworthy
Being easy to reach
Making decisions on their own
Being knowledgeable
Resolving problems
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
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5/5

2004-02-16

"Great place to order power supplys, etc. Love the great prices and free shipping."

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Is easy to do business with
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Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
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Verified
1/5

2004-02-08

"I purchased a powersupply from Electroseller. I bought from them because of the free shipping. But the free shipping isn't worth having the retail box shipped bare, without ANY protective packaging at all!!! The powersupply was defective, crashing two systems I tried it in, so I wanted to RMA it. Electroseller only accepts RMA requests by email (they say DO NOT CALL!), but they do not respond to email. I've tried multiple times and two differnt addresses with no response over the past month. The only option left is a toll call, which they say not to do anyway for RMA discussions. I also separately ordered a case speaker which arrived with a broken wire. I will NEVER buy from them again, they obviously don't care about the customer if something goes wrong. And with horrible shipping practices you take a high risk of that. I just hope I can somehow get this resolved. That was an expensive powersupply."

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Overall quality of the company
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Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Being trustworthy
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Resolving problems
Making decisions on their own
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Being knowledgeable
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Verified
4/5

2004-01-17

"I ordered a computer case w/ 420w power supply for only $40. Very good price. The case was damaged from shipment(very minor damage, I was able to fix it easily myself). I ordered on January 12 and got it January 16. Free UPS shipping on everything and great prices. I will purchase from again."

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Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
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Being updated on the exact date the delivery was sent
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Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2004-01-07

"Ordered Jan 1st, and my order arrived sooner than I expected- Jan. 6th!

Very prompt delivery both times I have ordered from them. I ordered a computer case a month or so ago, and was happy with their service and my purchase. I just received the board, processor, and RAM today and we are putting it together tonight! Arrived well packaged, and prices were great compared to other sites online. I would definitely recommend buying from this site, and we will make purchases there in the future.
"

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Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2003-12-05

"Great experience. Will buy from this company again!"

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Verified
5/5

2003-12-05

"They had a good selection of controllers and I was able to find and purchase what I was looking for. quick delivery and arrived with everything I expected."

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5/5

2003-12-02

"This is my second case I have ordered from Electroseller and I am very happy with the service.I will order again!!!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2003-12-01

"Great order process, and good item descriptions. It's nice to have a store out of New York instead of California because of the shipping. Good communication, I liked notification on when the order is going to be shipped, because of the holiday. Great prices on rack mount cases. If I ever need a computer case I will return."

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Is committed to quality products and services
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Is easy to do business with
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Delivering products damage free
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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
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Overall web site
Web site reliability
Speed of web site
Web site being easy to use