"Emery Wei is a credit to Elite Appliance company.
I would not have purchased from an out-of-state company without his persistence and what I felt, credibility.
He had patience with my many questions, responded to my requests for added benefits, and explained Elite Appliances' business practices clearly.
I made one of the biggest purchases of my life and would have been comfortable with the local appliance salespeople who showed me the product in person. A "brick/mortar business has a reputation in the community.
Due to Emery's skill in selling Elite's product I bought new kitchen appliances from Elite. "

"Excellent and fast service. Danielle was very professional and gave great support and very good prices"

"Great Experience!! I was nervous about purchasing appliances online, but went with elite appliances because of their great prices. I was very happy with my purchases of a dishwasher, cooktop, and range hood. Delivery was fast, but best of all was the fantastic costumer service I received. There were a few minor cosmetic issues with two of the items, but thanks to Kevy Cook and Steven Rungaitis, the issues were resolved promptly. I will definitely purchase from EliteAppliances/Designer Home Surplus in the future. "

"We just shopped viking appliances with Cory at Elite Appliances and found him to be very knowledgable and helpful. He gave expert advice and the package price and service was unbeatable. As an added benefit he will keep our appliances at the distribution center until our contractor is ready for it and he will send us the installation specifications. "

"I found them online and as I live in Dallas, went over to their showroom. I was quite impressed. Selection and prices were great. Would definitely recommend."

"Excellent knowledgeable and responsive staff. Bought a floor model for an excellent price and its condition was as stated."

"my experience was great. emery was very helpful and very responsive. he found me the best deal and then notified me when he found it."

"Employees were polite thorough efficient & responsive to all questions. Price was unmatched by any store or internet site. Plan to purchase from them again & have already recommended their site to several builders. "

"I have ordered two items. Both arrived. I have accepted the Viking range, but refused the Viking dishwasher. The dishwasher appeared previously unpacked (the packing carton was missing. The dishwasher cover of the front door was also missing and the dishwasher was wraped by plastic instead of being normally packed in carton for shipping). As I have already paid for the dishwasher, I would appreciate it if the replacement of that appliance be shipped to my address shortly. Thank you."

"Exceptional experience. Product lines are top shelf, as is the customer support. "

"Was promised to recieve the item on 10-14 days. After placing the order the delivery is 4 to 6 weeks...maybe longer.Should have bought it locally and had it delivered in 2 days."

"Danielle Greenhut was extra patient with me. It took a couple of weeks to get my order together. She explained each appliance and took time to get the appliances that fit into my bugdget. She was friendly and courteous and it was hard to believe she had only been in this job a couple of months. She should be up a raise or promotion soon!"

"Emery knew exactly what I needed, and gave me some great advice on how to fix my Big Green Egg, and even on how do do my ribs... The staff was great in helping me replace some broken parts, I won't shop anywhere else"

"When i purchased a Viking trash compactor through the internet I was unaware that the door was sold separately. When I called the company I had purchased the compactor from (Elite Appliance) Kevy Cook took my call. She was very friendly and helpful in finding the correct model numbers and then ordering the door for me. Because of the way she handled my situation, I would definitely purchase from Elite Appliance again."

"Great place, friendly employees!"