"I found the best price on the item I bought from Elite Deals. They shipped fast and everything came in perfect condition! I would definitly order from Elite Deals again. "
"The gas fireplace burner I ordered shipped the same day and I received it two days later (during the holiday season). The product was just as described and everything was in order. The best part was it was 25% less in price than the quote I received from a local store!"
"Great Price & Super Fast Shipping!!!"
"DONT LISTEN TO THE GREAT REVIEWS. I ordered a set of headphones 11/29/11. After 2 days of the porduct not being shipped I decided to check the product on Elite Deals site. The headphones were now out of stock , so I double checked my order comfirmation stating it was in stock when had ordered the headphone. I then emailed Elite Deals with my concerns about the product not shipping. They replied stating that the product would not be shipped out until next week (not sure if that is even true). Since then I have emailed twice and phoned 5 times to cancel the order with no luck. The prices are great but be careful elite deals.They could care less if there was anything wrong with your order. Test this by calling their phone number, you will never get through unless your are trying to order a product. Also at the end of every puchase they have you review the site. There is no way a proper review of the site can be done by just the great price. BE CAREFUL. "
"Excellent service and delivery. Product arrived on time, actually ahead of schedule. Would definitely recommend!"
"Great transaction, item arrived in two days. Will definitely use seller again."
"I found the use of the web site real easy full of all the facts needed to make an informed decision to make my purchase. All items were in the shipped product and assembled easily. Very very pleased. The free shipping was a huge the deal maker for me as I could have settled for a lesser than desired product locally. I have told others of your site and deals. "
"My Canopy is wonderful, and I used it for a show. Sets up quickly and is very durable. My only complaint is that one of my side walls was smaller and the zipper tore when I was trying to close up for the evening. I also purchased the weight bags, set of 4. 3 out of 4 were perfect. One was sewn wrong and the weight I made to slide inside of it wouldn't fit. "
"My experience with Elitedeals was wonderful. I was able to get the lowest price on the object I was buying. That included delivery delivery and prompt service."
"The agent was very helpful and i received my items in a timely manner."
"I'm very happy with the fire pit I received from you. The instructions were somewhat vague but I figured them out okay. I looked sll over the internet at prices up to $699 for the same exact fire pit and yours was the best deal. I had a party of ten people a few days after I received the fire pit and all my friends were very impressed with it and I did tell them of the great deal I received from you. Thanks again for the super deal. Dave Gordon"
"My name is Jim Flynn and I own and operate a small promotional company in Cleveland, OH with local clients and other in IL and PA. The Elite Deals Team provided excellent customer service and gave me updates on the progress of my order frequently. I had a marketing event the first week in November 2011 and need to make sure I had the tents to ensure maximum market exposure for my customer. Simply, everything was in good order. From the metal frames, the fabric and most importantly the color and logo looked spectacular. Again, simply, they have mastered communications and customer service, which you can't say about many companies in this day and age. This was my second order from Elite Deals and I will no doubt be giving all my future business to them. I highly recommend the Elite Deals team and know their product offerings can meet all of your tent/canopy needs.
Sincerely,
Jim Flynn
4Me Promotions, LLC
University Hts, Oh 44118"
"I appreciate the timely manner in which the items were sent. I do, however, need a price for the items on the invoice. Can that be done?"
"i ordered the flame xtd 1.9.1 on thursday night and it was here on monday, and the driver unloaded it on a pallet jack right into my garage, no problems what so ever, i installed it 2 days later and it works great, i saved money no sales tax and i'm happy, thxs Elite job well done!!"
"I ordered a frame for my diploma because the one I had originally was a cheap one I picked up at Michaels. Love this frame...it has a lithograph above the area of the diploma...and looks just great in my office. I also loved how they emailed me to get the exact size of my diploma so it fits like a glove! Thanks for the speedy delivery!"
A rep from Elite Deals, elitedeals, has responded:
“Your order has indeed been cancelled. We would like to apologize for you not being notified sooner and the difficulties that you have had contacting our customer service department. In this case, we feel like we deserve this negative feedback because we did drop the ball.
It is very uncommon for us to have items that are out of stock when they are able to be ordered on the website. In fact, the item you ordered was in stock at the time that you ordered but by the time that it got to fulfillment, the stock was depleted (that is a very popular item this year). We have added new employees lately and our out of stock notifications from the vendor you ordered from was apparently lost in the shuffle. This is why you were not notified until you contacted us. This has now been addressed and should not be an issue in the future.
During this time of year we are extremely busy and our phone customer service is admittedly overwhelmed. However, all voice-mails that are left are usually returned within the hour but are always returned the same business day. Also, we generally have a very short turnaround on email customer service. We are working to improve the deficiencies that we have and hope you will reconsider your opinion of us in the future.
Again, we apologize for any inconvenience this has caused. Please let us know if we can be of further assistance.”