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Verified
5/5

2021-10-28

Excellent Customer Service Experience

"Tim helped me find the exact engagement ring I was looking for and a beautiful diamond within my price range. He provided timely communication and responses throughout the entire process, including weekends. His knowledge and professionalism were above my hopes. Thank you again! "

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Verified
5/5

2021-10-05

Excellence Ever Time!

"We and members of our family have purchased from Tim @ Emma Parker & Co. multiple times and had nothing but positive experiences. Tim's expertise, knowledge and patience through the entire process from design through delivery is truly a blessing - and the end products were stunning. I would recommend Tim to all, and look forward to our next opportunity to work with him!"

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5/5

2020-05-21

Excellent Customer Service

"Emma Parker and Co goes above and beyond to take care of their customers. My fiancé and I had some difficulty shopping for a matching wedding band for her engagement ring, but we found the exact match with Emma Parker and Co. From the beginning, their customer service was excellent. Tim reached out to me immediately and simplified the ordering process. He also continued to keep me informed of the status of my order until it arrived at my house. In all honesty, I have never seen such incredible customer service from a company, and I would not hesitate to order from Emma Parker again!"

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Verified
5/5

2019-08-28

Best Customer Service

"I live overseas and received amazing service from Tim. I described exactly what I wanted and he overachieved on his delivery. Needless to say my wife is completely HAPPY. Beautiful ring, awesome price and amazing service. Thank you Tim"

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Verified
5/5

2019-07-29

Engagement Ring

"Timothy Andre was extremely helpful through the entire experience! He was able to educate me a lot about the diamond industry and help me pick out the perfect ring for my wife, which she absolutely loves. I would always recommend going to Emma Parker for your jewelry needs!"

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Verified
5/5

2019-07-26

Amazing Customer Service

"I bought a ring back in 2012 and wanted to get the band to go along with it. 7 years later and the customer service is still excellent. Tim answered every question I had in a timely manner and worked to get me exactly what I wanted through the whole process! Wonderful experience!"

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Verified
5/5

2019-07-22

Above and Beyond

"Working with Tim @ Emma Parker & Co. has been a wonderful experience, not once but multiple times. His knowledge of the jewelry business is amazing - his willingness to patiently work with us on ensuring the design was exactly right is greatly appreciated. The end results have always been more than we expected, crafting the perfect piece that captures all that we wanted and hoped for. The entire experience from design to creation was truly a blessing - thank you Tim and team!"

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Verified
5/5

2019-05-29

Diamond on fire

"Wow, wow wow, that’s all I can say. Tim made my dream Solesfera diamond ring, it’s sparkle , fire and brilliance is like no other. Went to Devon’s even their best diamond did not shine like my ring. Tim was so helpful and available, I think he sleeps with his phone . Had to send an emergency email around 12-1 am to clarify something, wasn’t expecting to hear from him until the next morning, guess what ..... Tim replied within seconds. I was shocked and felt bad at the same time. Tim sells what he believes in, showed my ring to my personal jeweler he had no words. Everyone is blinded by the shine of the diamond. From now onwards it’s only solesfera if I ever have to buy. Great customer service, have already recommended him to several of my friends. Thank you Tim once again. Will surely do business with you in the near future. Love my ring , bling ! Bling!"


Verified
5/5

2018-11-01

Gorgeous ring

"Tim was very helpful and answered all my questions in a timely manner. He found me a stone that is gorgeous and was able to have the exact ring i wanted in a two tone gold. I was nervous at first making such a large purchase online and site unseen but Tim reassured me i would not be disappointed, and if for some reason i didnt like it i could return it within 30 days. I couldn't be happier, thanks again Tim for the beautiful symbol of our love of 30 years."


Verified
5/5

2018-10-17

"Tim did a extraordinary job delivering exactly what I wanted in a timely manner.
I will for sure consider him again for our wedding rings/bands.

International shipping was exemplary in a very well packed and unbelievably fast manner.
He responded immediately when his time zone allowed him to. Even smaller adjustments were taken care of in such a simple way you wouldn't belive it when you're used to your generic local jeweller.

I will definitely recommend him hands down.

Best greetings from Germany
"

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Verified
4/5

2017-12-02

Excellent

"Everything was top notch from the setting itself to the help I received from Tim "


Verified
5/5

2017-08-14

Gorgeous ring, excellent service!

"I worked with Emma Parker to design an engagement ring and select the diamond and could not be happier with the result. The ring turned out beautiful and incredibly sparkly and my (now) fiancé was thrilled! She can't stop talking about how much she loves the ring. Tim was also fantastic in guiding me through the whole process and helping me to design the ring and select the diamond. I could not be happier with the result. "

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Verified
5/5

2017-08-09

Great customer service, amazing quality!

"My fiancé and I's experience so far with Emma Parker & Co. has been fantastic. From the first meeting they made me feel like family and it was their goal to help me craft the perfect, custom ring for my fiancé and I. Their experience and knowledge has been a huge asset through the process and we'll continue to work with them moving forward with wedding bands and any other future jewelry purchases. The quality is amazing, the service is fantastic... we couldn't be happier with Emma Parker & Co.!"

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Verified
5/5

2017-07-27

The perfect ring

"I contacted Emma Parker and Co with a very specific idea about what I wanted but a lacking vocabulary to support me in expressing this idea. I felt that these guys knew exactly what I was after and I was not disappointed. Communication was good and always helpful. It took about a month to pull the whole thing together which doesn't seem crazy given it was a custom piece where I provided the gem myself.
A very pleasant experience. I recommend Emma Parker and Co. highly.
"


Verified
5/5

2017-06-20

Stunning work

"After searching for months for the perfect ring and getting turned down by various sellers when asked to customize a ring in to exactly what I wanted, my now fiancé and I came across Emma Parker on Facebook. We requested to see four ring models from their website to see in person along with a couple diamonds. When I realized I had my heart set on a specific setting and style, they were incredibly open  and interested about understating exactly what my vision was for the ring. They are  extremely knowledgeable and passionate about the work they create and made sure to educate us on every aspect of the creation process. We never felt pressure during the process and maintained a chill environment. I couldn't imagine a more perfect ring, and we will definitely be returning for the wedding band. 100% recommend to everyone. My ring is absolutely stunning and it was all thanks to the associates at Emma Parker that made my ring exactly what I wanted, down to the literal millimeter. Amazing job, I still can't get over it."

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