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Verified
4/5

2006-01-19

"After weeks of not knowing where my parts were, i finally recieved them and got everything installed. I had some issues and emailed Christian. He helped me out and offered to make me a custom part to resolve my problems.
"

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Overall quality of the company
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Is trustworthy
Is easy to do business with
Is consumer focused
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Likelihood of customers making future purchases
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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
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Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
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Delivering products damage free
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Overall technical support
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Making decisions on their own
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Being knowledgeable
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Resolving problems
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Being easy to reach
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Customer service being easy to reach
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Customer service making decisions on their own
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Overall web site
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Verified
5/5

2006-01-19

"Great service. Item worked better than expected. 1/2 hour to install. Piece of cake! I highly recomend enfig!
chris
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Resolving problems
N/A
Being knowledgeable
N/A
Being easy to reach
Being trustworthy
Making decisions on their own
N/A
Overall customer service
Customer service being trustworthy
Customer service resolving problems
N/A
Customer service making decisions on their own
N/A
Customer service being easy to reach
Customer service being knowledgeable
N/A
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2006-01-19

"Excellent service, great product. zzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz"

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Overall quality of the company
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Value the company offers
Is consumer focused
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Is easy to do business with
Is trustworthy

Verified
5/5

2006-01-16

"Very efficient and fast. An easy transaction. Had just what I was looking for and shipped in time."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Being trustworthy
N/A
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2006-01-15

"Good experience, was updated often of order status. Product arrived as advertised, well-packaged and quick-shipping to Canada considering the decent shipping charges. Responds quickly to email queries. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
Being easy to reach
Making decisions on their own
Being trustworthy
Being knowledgeable
Resolving problems
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2006-01-14

"Got my order early, and everything was great. yay."

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Is committed to quality products and services
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Verified
5/5

2006-01-11

"Quick service. Good communication. Would buy from them again. Thank you."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Overall customer service
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Customer service being easy to reach
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Customer service being trustworthy
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Customer service being knowledgeable
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Customer service resolving problems
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Customer service making decisions on their own
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Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2006-01-05

"Excelent service, when they were out of the car sterio removers I ordered they called to tell me and offered to send me the keys but another brands. "

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Is consumer focused
Is easy to do business with
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Is committed to quality products and services

Verified
5/5

2006-01-05

"Christian is very easy to work with and has great deals about whatever you need and is very knowledgeable as well. I'd definitely recommend him to anyone, and definitely will buy from him again! Thanks Christian!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
Being trustworthy
Being easy to reach
Being knowledgeable
Making decisions on their own
Resolving problems
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2006-01-03

"Received product on time and worked out of the box. Received shipping info the same day I ordered. Would do business again with Enfig."

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Is consumer focused
Is trustworthy

Verified
5/5

2005-12-31

"Great service and support. I talked directly to someone who confirmed that the part that I was ordering was the correct one for my car, and who then referred me to their online store, where I was able to place my order with no problem. I received shipping confirmation and order tracking e-mails within a day of making my order, and the part was received within a few days. I would definitely order again from Enfig, and would also recommend it to others."

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Overall quality of the company
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Is easy to do business with
Is consumer focused
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Is committed to quality products and services

Verified
5/5

2005-12-29

"I've bought here several times and the service is first class. Very fast shipping, everything has always been as advertised and contact has always been excellent.

Highly recommend!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Being knowledgeable
Being easy to reach
Being trustworthy
Making decisions on their own
Resolving problems
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2005-12-29

"Placed my order late on 12/27/05 and received my order on 12/28/05!!! Amazingly fast service!!!! Would do buisness again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall technical support
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2005-12-21

"I had requested an early delivery of the product - iPod interface for my VW Jetta. Inspite of the holiday rush and the backorder status Christian made sure that I got this in time. Excellent service! Shall certainly refer my buddies too to this retailer."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Being easy to reach
N/A
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2005-12-21

"Enfig has been nothing but impressive. He was incredibly helpful on a message board regarding which parts to purchase, walked through some installation tips, and was extremely helpful during the ordering process over the phone. I would most definitely recommend this company, and I cannot wait to install in the car. Please frequent this merchant!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Making decisions on their own
Being easy to reach
Being knowledgeable
Resolving problems
Being trustworthy
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability