"I have purchased several custom-designed items from ERD. Each time Mark Turnowski and his team have exceeded my expectations. Their work is amazing, with no detail ignored. I always feel that I am receiving excellent value and workmanship. My wife is thrilled with everything they do."

"In 2008, after 13 years of dating my high school sweetheart, I needed to get her the PERFECT ring on a firefighter's salary. After a slow, 2 month, sub-par process with another jeweler I needed to go elsewhere. I found out about ERD and Mark Turnowski searching diamond jewelers online. Based on the raves of them on various websites, I decided to give them a shot and it was THE BEST decision I have ever made, after marrying my wife that is! Mark and I first spoke on the phone where he asked my needs, wants, budget, etc. At our first meeting Mark gave me a great tutorial, explaining everything I needed to know about viewing diamonds from using a loupe, reading the GIA reports, the 4 C's, etc. Mark was patient and took time to answer all of my questions and concerns. He had selected 4 exquisite cushion cut stones for me to see at our first meeting.They all met my criteria and budget perfectly...he listened to everything I wanted. Mark is not a salesman, and gave me ZERO pressure. I met with Mark a second time and finally made up my mind after seeing a couple more stones. My fiance, now wife, ended up with a gorgeous, micro pave, custom designed e-ring by ERD and their team, which she constantly gets compliments on. Oh yeah...we got our wedding bands from ERD too! Fast forward to 12-2010, I got to re-live my experience with ERD and Mark when my brother was ring shopping! He wanted to do his due diligence despite my urging him to go to ERD. He went to 3 other jewelers, all recommended by family and friends. Once he had the ERD experience and saw the stones they deliver and rings they produce he knew he had wasted his time elsewhere. I told him so! I highly recommend ERD to anyone!"

"I can't say enough good things about Engagement Rings Direct in general and Mark Turnowski in particular. I came to ERD because I knew I wanted a cushion cut and I had read that Mark was the cushion cut guru. His reputation on that front is well-deserved, but it was his customer service that really won me over. You can't pick a better person to work with than Mark. On my first visit, Mark took the time to not only get to know me, but also to educate me about what I was looking at. He patiently answered all my questions, showing me stone after stone to illustrate his points. We talked (and I learned) for over an hour, even though I had told Mark up front I wasn't going to buy anything that day. Over the next three months, Mark worked patiently and diligently with me to pick out a stone and design a custom setting (including multiple CAD mockups when I was trying to decide between subtle differences in the design). He was never pushy, always accommodating, and he returned every phone call and e-mail in less than 24 hours. When it came time to negotiate prices, Mark was fair and more reasonable than his competitors. I'd recommend Mark and ERD to anyone."

"I was looking for a very specific diamond, that it turns out was very hard to locate. I visited the local diamond district in LA, a number of reputable jewelers in Southern California, and reached out to online sellers. In all cases, I was referred to the same exact diamond, and it was a special order item for everyone. The pricing I encountered varied with each dealer I spoke to. Using the diamond's GIA number, I came across Engagement Rings Direct in NYC who had it listed for lower. A particular local dealer I was working with was trying to charge me several thousand over ERD's price and attempted to hang onto the diamond to prevent others from selling it. Gary at ERD knew the real owner of the diamond, was able to re-secure the diamond from my local dealer and sold it to me for considerably less. My diamond was shipped immediately after payment and I received it the next morning via FedEx. Gary at Engagement Rings Direct was very easy to work with. He pulled a very difficult transaction off at the lowest price. I'd strongly recommend browsing local jewelers for the type of diamond you'd like and then buying it from ERD for a substantial savings."

"Had a great buying experience. They took the time to educate me, make me feel comfortable, they gave me options, and I never felt pressured to go beyond my budget. I highly recommend purchasing from Engagement Rings Direct. And a little side note, she loved loved loved the ring, shows it off all the time."

"I had a GREAT experience with ERD. Their diamond prices are fantastic, and you get a very personal, one-on-one experience working with them to analyze the color and quality of the stones. I walked out with a $11K stone with lots of fire that easily would have cost $20K at a standard retail store (I can't speak to prices elsewhere in the Diamond District).

I would say their selection of settings is sparse, and I personally went elsewhere for the setting. They were fine with sending the diamond to another store down the street to have it set. Diamonds are clearly their specialty."

"I turned to Mark Turnowski at ERD on a recommendation from a friend. He had purchased an engagement ring for his fiance a few weeks back and had nothing but great things to say about Mark. I did my homework, and had a good understanding of what kind of engagement ring I was looking for. I called up Mark and gave me all the specs I was looking for, and within a few days, emailed me back 4 good looking diamonds, including photocopies of their GIA certificates. One of them really caught my eye based on cut, proportions, and price. From here on out, it was just a matter of picking a setting, wiring the money over, and waiting to pick up the box from the local fedex office. Both my wife and I could not be happier with the diamond.

I had the opportunity of meeting Mark on a subsequent visit to NY. My (now) wife decided she did not like the original setting I had picked out since we could not find a wedding band that would sit flush with her setting. Mark helped us pick out a new setting, and helped us find a perfect matching wedding band as well to go with it.

My wife and I will work through Mark for any future diamond purchases."

"I initially spent a significant amount of time researching various engagement ring sites, and almost universally found positive reviews of Engagement Rings Direct and Mark Turnowski. After sorting thru various diamonds on the site, I spoke with Mark on the phone, and described what sort of diamond I was interested in, and as I live in New Jersey we set up an appointment to meet in the city. He was most gracious, helpful, and had a couple of diamonds for my examination that were exactly what I was interested in.
After I had made a decision on the ring, and it was sent out to be made, I was able to obtain some more money to invest in a ring. I spoke with Mark on the phone, and he was extremely accommodating in making a last minute change to the ring, even though it was already sent out. Ultimately I ended up with a beautiful ring that was as I envisioned it to be, and at a excellent price. Also I needed to have the ring re-sized, and this was taking care of efficiently, and at no added cost.
Steve, New Jersey"

"I loved the way they treated me throughout the whole process. They were very friendly and honest and very straightforward with the pricing and time. I would definately reccommend them."

"Had a favorable experience with ERD. All communications prior to sale were good, information was accurate. Visiting office and making purchase was simple, easy and comfortable. There was enough inventory to choose something from.
Short of the long, we got great value for money and my wife is VERY HAPPY with her earrings, and you know what they say, if mommy is happy, EVERYBODY is happy!"

"Working with Engagement Rings Direct was great. They took the time to sit me down and go through all my questions on how to choose a diamond and setting. I visited more than once for this, and they helped me without complaint. I highly recommend them to anyone interested in purchasing an engagement ring. In fact, one of my closest friends just bought from them a few weeks ago."

"Mark was excellent to work with. My wife and I visited him in his office and as first time diamond / rings buyers he walked us through 4c's of diamonds and showed us different type of diamonds that were in my budget range. There was no pressure and the session was very informative. I decided to go with Mark b/c I felt he had a quality product, treated me with respect, and there was no pressure or rush rush to purchase the product.

Overall the experience was great and most importantly my finance was extremely happy."

"When I was shopping around for engagement rings, I was working with 4 different individuals. I ended up going with Mark from Engagement Rings Direct because I felt the quality of his inventory far exceeded the other diamonds I saw from other individuals. On top of that, Mark made an extraordinary effort in educating me on what I should look for when choosing the "right" diamond. He stressed educating the consumer rather than focusing on making the sale. I even referred my own brother and a friend, and both of them ended up purchasing their engagement rings from Mark as well. Hopefully I never need to purchase another engagement ring, but if I purchase anything diamond related, I'm definitely going back to Mark. In fact I'm purchasing my wedding bands from him as well."

"Having been a finance professional, I do a lot of market research before buying anything, so you can imagine how much work I did before purchasing a diamond engagement ring.

I met with multiple different people and I found Mark was exceptionally honest and willing to work hard to provide what I wanted at a price that was very fair. His presentation was educational without being pushy or evasive. Mark was forthcoming about all the diamonds he presented and gave me the time and information to make an informed decision.

While selecting my stone, I had to delay the purchase because I fell ill and was stuck in the hospital for a few days. Mark understood and kept the stones on reserve until I was able to get out of the hospital.

I have since recommended him to other family members who have all had comparable positive experiences.

I realize that everyone "has a guy" and they all rave about their guy, but having met a lot of "guys" that people raved about, I found Mark to be among the best people to work with. "

"Engagement Rings Direct is the best place to buy any kind of diamond jewelry. We purchased my 4 ct. platinum engagement ring, both wedding bands & ordered a watch from them. All transactions were flawless, price and the quality of all pieces are exceptional, not to mention the service and expertise that Mark Turnowski offered us. He took the time to listen, educate and gave me real advice on my purchases. (Something that you won't get at most jewelry stores, usually it's all sales driven pressure, especially when making such a large purchase) We will never buy diamond jewelry from any other jeweler local or otherwise, as long as ERD is operating. I highly recommend them without hesitation."