"I could not have been happier with our experience with ERD. From the first e-mail to seeing the ring in it's box and my fiance on his knee, we were 100% satisfied. I felt that Gary listened to exactly what I wanted and what our budget was and was able to deliver a beautiful engagement ring that probably would have cost much much more elsewhere. When we first met Gary he was very pleasant and helpful, showed up several diamonds to choose from, showed us how to use the loupe, and we were there for well over an hour without ever feeling rushed. I just told a girlfriend about ERD today when she mentioned looking at rings. I love love love my ring and the experience we had with ERD was top notch."
"I worked with ERD to purchase my then fiance's engagement ring. As an accountant and someone who considers himself to be fairly tech savvy I would say that I did more than a little bit of research on diamonds over an entire year. I was extremely specific in regards to what I was looking for in a diamond and setting.
I worked directly with Gary and he was very helpful. Being in the NYC metro area I was able to share exactly what I was looking for and make an appointment to review in person the diamonds that met my specifications. I found Gary to be knowledgeable and at no point did he try and rush me to a decision or sway me to a specific diamond. I appreciated this as I knew I wasn't getting pushed into something they wanted to get rid of or something they could make a larger profit on.
I ultimately decided upon a 2.4ct antique cushion cut diamond with two half moon diamonds on each side. They were able to have the ring custom made in a few weeks and it was gorgeous.
Lastly, I very much tried to negotiate on price. I was told that as wholesalers they do not deviate from price and after multiple attempts I was only able to get an insignificant reduction. I priced the diamonds to blue nile and others and they seemed to be very competitive so I was comfortable with my final price.
I would and have recommended them to others who are in the market. "
"Mark was a huge help and impressed by the quality of his work and his knowledge about diamonds, I got an extreme value! "
"Very positive. They worked with me to design the ring I wanted. Price, service and product were all top notch. Two years later they fixed some scratches and cleaned it up free. Would use again, no question."