"It was a pleasure to work with them! I will be ordering again!"
"1/29/18 placed urgent order. 1/30/18 rec'd email stating order would not ship until 3/16/18. Called figure out what was going on. Assistant then checked inventory in different warehouse (California) and found it could be shipped immediately and should arrive following week. Problem solved - - - - NOT. 2/15/18 still no shipment. Called to find out status. Guess what - they failed to get the order shipped from California. NOW, they don't have the inventory in California, but strangely have the inventory in the original east coast warehouse and will ship it out in 3 days. Can YOU HERE ME NOW when I say they certainly DO NOT HAVE THEIR ACT TOGETHER! How hard can it be to initially check inventory levels in ALL warehouses and get an order quickly on its way to the customer? Once a snafu has occurred, why didn't they take extra precaution to ensure that they executed on getting the order filled out of another warehouse! Can I say - - - idiots? "
"Delivered as pomised,great quality"
"Just a terrible amateurish company for 3 reasons:
(1) They dont carry inventory
They are just a middleman for moving products. This means that when you place an order they dont have it in stock they only order it direct from the manufacturer skimming a litle profit in the process. This is a terrible business model. They have no control over shipping dates or inventory. That is why you see so many others registering complaints about late shipping, no inventory, etc.
(2) They take payment before shipping the product.
I ordered an item and payed by paypal. Waited a few days then enquired about the expected shipping date. I was told it was on back order and the supplier would ship it. I HAD ALREADY PAID FOR IT. Wrote a dispute with paypal got my refund.
(3) They have no real idea when you will get your product.
Like I was saying above they have no inventory so have no control over shipping, inventory, etc. Anyone with an email address and cheap website can run this type of business. Real businesses carry inventory to have control of shipping, etc
STAY AWAY FROM THIS SITE. Dont support this style of doing business. You can get this same quality of service from any cheap ebay site !
"
"The worst experience ever unprofessional company.Do not use them."
"I purchased an item, they took my money and eventually they called me to try and sell me a different product than the one I was trying to purchase. Websites are very easy to update if you sell out of an item, either they’re lazy or it’s a salesman technique to get you in the door, either way it’s a pathetic way to do business."
"I'm not sure if it is fraud to sell something that you don't have in inventory, but I feel ripped off."
"Website information was confusing and inaccurate, return/exchange policies antiquated/NOT consumer friendly. Extremely disappointed in the whole experience."
"Advertised and sold a product they don't even have in stock."
"We were extremely disappointed when the two packages arrived by Fedex. One of the packages was so badly damaged in shipping as there were no Styrofoam packing used to protect the units. We decided it was not worth our time and effort to return it, so we took the panels a part and used a sledge hammer and beat the crap out of metal frames to straighten them. During transit even some of the spot weld fell apart, we used plastic ties to hold them in place. We will definitely have to rethink if we will ever order from this supplier. "
"Ordered 1 vest. Their site said it was in stock when I ordered. 2 days later it wasn't in stock and my 1 vest will take an extra month. Gave 2 star because they did offer a refund."
"Customer service was quick to contact me when my card information did not go through and set up a time to re-try on the next business day. Super helpful!"
"product was delivery correctly and work the way they should"
"Very helpful and fitted my needs with the product."
"Competitive price, quick shipping, quality product."