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Return/Replacement policy:
0.00/5

Verified
5/5

2013-01-03

"I am very pleased with the prompt shipping and fast delivery. I am also pleased with their prices."


Verified
5/5

2013-01-03

"Order always filled promptly. "


Verified
5/5

2013-01-02

"My items were here in only a couple of days. Thanks!"


Verified
1/5

2013-01-02

"I submitted my order and didnt receive it. I than proceeded to contact someone on the online chat that told me the order was never billed and not in the system. I then said ok fine, even after getting the request for a survey so the system thought the order went through. I then tried to reorder but the system wouldn't allow me to use my groupon code anymore because it thought I used it already. Called entirely pets and the gentlemen said it was groupons problem. I thought that was odd because it was entirely pets website that was the problem. So I contacted groupon whom stated it is the vendors issue. Almost 3 weeks later, I still don39;t have resolution. My lab has now been without his hip medicine and I had to go to the store and but cheap ones for him until I can get his order. I dont have money to order his meds without the groupon cash already spent."

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Verified
5/5

2013-01-02

"My order was delivered promptly and with no errors and was exactly what I needed."


Verified
5/5

2013-01-02

"I have been placing orders for the Vitri-Lysine for several months now for my cats. I have never had a problem with Entirely Pets. I receive my order within a reasonable time and have been very happy with them."

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Verified
5/5

2013-01-02

"Quick service and excellent packaging"


Verified
5/5

2013-01-02

"Great selection of Products, Quick process and super fast shipping."


Verified
1/5

2013-01-02

"I ordered cookies for my 3 dogs. They apparently are on back order. I wasn't noticed that they were cancelling my order. My dogs love these cookies and look forward to their evening dessert. Because of cancelling my order, I'm not satisfied at all. Hope this gets corrected soon to everyone's satisfaction."


Verified
5/5

2013-01-02

"I had a great experience...product was in stock and delivered promptly."


Verified
5/5

2013-01-02

"I've always been satisfied with Entirely Pets"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
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Verified
5/5

2013-01-02

"The price was excellent & it arrived very quickly"


Verified
5/5

2013-01-02

"Very fast shipping, received my order in just a few days!"


Verified
2/5

2013-01-02

"Usually Entirely Pets is great. This time they sent an incorrect item and it's just a hassle to have to write them, box it up, take it somewhere to ship back, etc. "


Verified
5/5

2013-01-02

"The item was received on time, and in excellent condition. The website is easy to use, and the prices are very good."