ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
4/5

2012-11-06

"Previously have had wonderful reviews for this site. But had a minor problem this time and it is only minor since the item in question cost a penny. That item was a bonies penny sample and it was not in the package delivered. However the paperwork does list it and it was "checked". Plus this invoice had "stamps" of approval from #22 and @12 but neither noticed that one item was missing. Now this is not too bad since it only cost me a penny but what if it was an expensive small item how can you check something for six small items and say it is okay when there are only five items sent. This could have been much worse if it was a product costing more that a penny so this is just about the principle. If you are going to have QA/QC then make sure it works."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-11-06

"Excellent customer service and speedy delivery."


Verified
5/5

2012-11-06

"first time ordering from them and extremely satisfied. received prompt notification of shipping and order arrived as promised."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-11-06

"Always an enjoyable experience shopping at Entirely Pets. They have a wide selection of merchandise at very affordable prices. Very fast shipping - I recommend this site to all pet owners!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-11-06

"Entirely Pleased with Entirely Pets ... they shipped everything ordered on time and as promised. Doing it the way it should be done."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-11-06

"Great - got what I ordered and it was delivered as promised."


Verified
5/5

2012-11-06

"Always very happy with the products purchased and their super quick delivery. I'll be back!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-11-06

"Great! Shipping was very fast and price was better than anywhere local!"


Verified
5/5

2012-11-06

"Excellent service, products arrived as promised. Good prices too!"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

2/5

2012-11-06

"I had a disappointing experience with my most recent EntirelyPets order. One (1) of the five (5) items that I ordered was out of stock so the entire order was held up. Had I known at the point of purchase then I would've selected an alternate item or chosen to forego it altogether. Or perhaps EntirelyPets could have shipped the 4 out of 5 in stock items so as to not unnecessarily cause a delay. I attempted to contact their customer service via the online chat option but the service was not available. I sent an email but it was not answered for several days. In the end I received my order but it was not without some bothersome follow up on my part. I've previously ordered from EntirelyPets and have been very satisfied on those occasions, hence my return visit."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2012-11-06

"Generally okay. Items are with long expiration dates which we prefer."


Verified
5/5

2012-11-06

"Excellent service-good product, good delivery, was a repeat order because already had the first good one. Was refererred by a friend who felt same."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-11-05

"I have been a customer of Entirely Pets for the last two years and all I can
say is they have great products that have made my pets lives much easier.I have two Newfies past seven years old and their old bones appreciate the products I purchase from Entirely Pets.I thank you,they thank you!!Highly recommended!!
P.S.-They have extremely fast service,I have my products within two to three days.
"


Verified
2/5

2012-11-05

"Thought the items I ordered would have been delivered sooner. I ordered my items on a Monday afternoon and paid for 2-3 day delivery. I had to call on Thursday to see if my item had shipped. On Thursday I was told my items would be shipped on thursday and I would receive an email with tracking information. I never received anything, so I called again on Friday and was told items would ship on Friday. I did receive confirmation on Friday night that they did finally ship. I was told that I would be refunded the shipping charges and that has not happened yet. "


Verified
5/5

2012-11-05

"I have purchased Virbac Preventic collars for years from Revival Animal Health. This time, their price went up, and they didn't have the 18" collars for dogs under 60 pounds. Not only did your store have them, but they were $3 cheaper. They were delivered quickly and I was pleased. I bought 12."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A