ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2006-06-09

"I would not consider purchaseing computer equipment from anyone else. Envison has proven to my company time after time that their service is excellent and the products alway meet our needs and they never try to sale us something we don't need. I have also referred them to numerous other businesses and have always received positive feed back. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
Being knowledgeable
Making decisions on their own
Being easy to reach
Being trustworthy
Resolving problems
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2006-06-09

"Envision Computer Solutions had absolutely fantastic service, providing the parts and service I needed without any problems. The people working there presented themselves in a positive, professional manner doing their best for their clients. I highly recommend them to friends, family, and any businesses who want the best parts and service any customer can get."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Being trustworthy
Resolving problems
Being easy to reach
Being knowledgeable
Making decisions on their own
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2006-05-03

"The best thing about this company is the lack of attitude. If you require something, they will simply help you. No hassles, no buck passing back to manufacturers, no delaying tactics, no BS.

Envision built a custom Athlon 64 system for me nearly a year ago. Aside from a very minor assembly error everything has been first rate, and in every situation their response has always been an honest & positive "can do".

Several months after my purchase, my PC was hit with a catastrophic virus attack. Envision was there to assist. When the motherboard started to act up recently, I returned the system and they replaced the board with a new one, upgrading the video card at my request. The machine was reconfigured, tested, and returned - all very promptly.

It's truly been a lifesaver to be able to get through to a support person quickly when help is needed. These folks are very knowledgeable about what hardware works well and what doesn't, too. You might pay a bit more with Envision than with some other builders, but it's like having a good mechanic...they take care of you.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Being easy to reach
Making decisions on their own
Being knowledgeable
Being trustworthy
Resolving problems
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2006-05-02

"Great products,excellent service and support. A real person answers phone calls, that alone makes them #1 in my book. Have done previous business with Todd and will continue to do so for all my computer needs."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
Being knowledgeable
Resolving problems
Being trustworthy
Being easy to reach
Making decisions on their own
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2006-04-27

"These guys are the best!

Their selection is great, their prices are very fair, their assembly-work is top-notch, and they package everything up very securely. Plus, they're extremely helpful: the hard drive I wanted was back-ordered from the supplier, and so they upgraded me to a larger drive (same brand) at no charge so that everything shipped on time.

I would (and will) definitely order from them again.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall technical support
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2006-04-27

"Do not bother and waste time with any other companies. If you want the best service, the best advise on your next computer call “Envision Computer Solutions, Inc.”.
I am doing it every two years and I never regret it.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
Being trustworthy
Being knowledgeable
Being easy to reach
Making decisions on their own
Resolving problems
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2006-04-26

"A+ customer service! This is the 2nd PC I have bought from them.
Todd has gone above and beyond in customer service.
Personally I would not deal with any other PC company!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
Being knowledgeable
Making decisions on their own
Being trustworthy
Resolving problems
Being easy to reach
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2006-04-26

" After my last purchase with Dell which took me 6 months, contacting the Texas BBB and contacting PC Mag., to resolve my problems I vowed never to use Dell again. I have also had a Gateway which was not a bad experience but I did spend a lot of time on the phone when it first arrived. After a friend suggested I build my own I ended up trying Envision. I did my research of what I wanted then called and was given some good suggestions (and was not put on hold!) After a couple of emails which were answered very quickly I ordered it online and was given a shipping date imediatley. It arrived when I was told and exactly what I ordered.
I have had it two months now and it has worked perfectly from the get go. It is the first time I have not had to spend countless hours on the phone getting a new computer to run properly. I do not know about the customer service since I have not needed any (is'nt that what counts anyway) but I am confindent that if I do, it will be no hassle based on my experience buying the system! Envision is a perfect 10 in my book which is hard to come by in a company these days.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Overall customer service
Customer service being easy to reach
Customer service resolving problems
N/A
Customer service being trustworthy
N/A
Customer service being knowledgeable
N/A
Customer service making decisions on their own
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2006-04-26

"I just bought my second PC from ECS. The first was 5 years ago. Excellent component selection, good pricing, fast delivery and excellent support both times. I'll check in with them for my next one."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused

Verified
4/5

2006-04-26

"Purchased a pre-configured system. I spoke with a rep. and told them that I already had an operating system. They told me they could ship w/o it and saved me $100. Felt this was good customer service since they did not have to tell me about the savings but did anyway.

We have had the system for a couple of months now and am happy with the performance.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Resolving problems
Being trustworthy
Being knowledgeable
Being easy to reach
Making decisions on their own
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2006-04-12

"Another fine product, built and shipped quickly, efficiently, with no hassles and great coomunication between myself and the fine staff at Envision. I simply do not trust any other name to build my machines--after 20 years of buying for twenty different vendors including Apple, IBM, DELL. Price, reliability, I always buy Envision now."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Being knowledgeable
Resolving problems
Being trustworthy
Making decisions on their own
Being easy to reach
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2006-04-10

"Envisions has been like having another right hand. They are always on hand to help with a problem or to help me with upgrades."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with

Verified
5/5

2006-04-07

"We ordered a custom-built server from ECS on 3/17/6, and our computer arrived on 3/31/6. The purchase was based on the best quote we got among 3 companies. Throughout the process, Todd addressed our special concerns with his solid experience, wide connections, and immediate attentions. They made us feel special. We hope they expand their product lines to include Linux-based installation/customization for server/clusters, so that more people could benefit from their excellent service."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
N/A
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Making decisions on their own
Being trustworthy
Resolving problems
Being knowledgeable
Being easy to reach
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2006-03-28

"This makes the 6th & 7th computer I purchased from Envision. Last month I ordered a computer for my sister from Todd. It's hard to put in words what I feel about this guy and his company. You'll think he's paying me off to say these things, but I here to tell you, you'll never feel so happy about how someone treats you, as Tood does. How many times in your life can you call a company and have the owner answer. Everything about dealing with Envision is above excellent.
Enough said. You won't go wrong dealing with him. Paul Berkow
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
Being knowledgeable
Resolving problems
Making decisions on their own
Being easy to reach
Being trustworthy
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2006-03-22

"Todd answered all my e-mails very quickly, and promptly. He helped me choose the best parts for my computer, and helped save me some money on a couple parts; which is a rarity with some companies these days. Ordered by phone and was very professional and courteous. Shipped the system within a few days after I placed the order. Would just like to say that Todd is the man!!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall technical support
Being trustworthy
Being easy to reach
Resolving problems
Making decisions on their own
Being knowledgeable
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability