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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
4.29/5
Customer service:
4.29/5
Return/Replacement policy:
4.38/5

5/5

2023-09-07

Excellent Customer Service

"I recently bought a Q53PRO for my MK6 VW Golf. Installation was so easy and the stereo for the most part worked great. I just had consistent issues with Android Auto disconnecting itself. After a few back and forth emails with Eonons customer service they came to the conclusion that the unit must be faulty and they are sending me out another unit, no questions asked. It's so good to see a business with such great customer service. I will happily buy from them in the future and refer my friends if they are looking at upgrading their car stereo. Excellent work Eonon "

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5/5

2023-09-06

What Customer Service Should Be!

"I had an issue with a display screen that had gone bad the second time I used the unit. This isn't unexpected with electronics, they either fail quickly or last for a long time. Quality and features are awesome. Is there a better word than Awesome? If there is I would use it for Eonon's customer service. Left an email and over a holiday weekend, I received a very nice email from Evelyn in customer service letting me know my issue was important to them and a new unit is being shipped. Perfect customer service. Evelyn needs a raise! Thank you for taking care of my issue and I look forward for Eonon to help me meet other car audio needs in the future."

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5/5

2023-09-06

Excellent Customer Service

"I bought a head unit over a year ago now. Recently had an issue with it not getting past the boot screen. I contacted Eonon and they helped me fix the issue in a very short period of time. Very helpful, with a rapid response time. "

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5/5

2023-09-05

Eonon Mazda 3 Headunit

"Great product and fit seamlessly into my vehicle, easy plug and play and overall a high quality product that met my high expectations. Would recommend."

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5/5

2023-09-05

Radio

"Zeer goede service snelle levering goede nazorg dikke 10"

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5/5

2023-09-01

Customer Support

"Was really happy with my Eonon Q63Pro Head unit. Had a problem with the cinch outlets. They have a perfect customer support, friendly with high quality advice. They did everything they could and came to the result my head unit has a Mainboard issue. Replaced it for free. Thanks Eonon for such a nice Customer Support, and thank you Evelyn "

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5/5

2023-09-01

Great service and quality

"I purchased an X20 unit, online purchasing was very easy and service was excellent. Unit arrived when promised. Upon arrival I was very impressed with quality of packaging and included hardware. Easy to I stall and set up and I have been happily using android auto (wireless lying I might add) in my vehicle. Quality is of a unit at much higher price point. Highly recommended."

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5/5

2023-08-31

Excellent customisation.

"Out performs competitors stereos 3 times the price. Eonon stereos have so much customisation. I own the 10.1 inch Q03-PRO and love the size and being able to tilt the screen. Would highly recommend."

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5/5

2023-08-31

Problems fixed

" My new head unit arrived quickly, but was found to be dead on arrival by the installation shop.
Being an internet based purchase, I was concerned that it might be difficult to get it repaired.
Eonon despatched the replacement quickly and I'm now looking forward to have the installation completed.
Very pleasing customer service.
"

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5/5

2023-08-30

Latest Eonon 12 Android Unit

"I had an Eonon 10 couple years ago and this is my second unit. I purchased the latest Eonon 12 android unit and installed it in my BMW 540i e39 for over a week now, I am very happy with it so far. The installation is fairly easy and customer support is outstanding. I ran into a power issue at the beginning but thanks to customer support, they provided instructions on how to update the software and it’s working fine now. The overall performance of the unit is far exceeded my expectations and even better than the previous version 10. It connects to the phone using the bluetooth easily and the user interface is not bad at all. I think this is a pretty good deal for the price when one can update an older car with today’s latest technologies. Highly recommended."

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5/5

2023-08-29

Great radio

"This is a very good option for anyone who likes good sound quality, but also a very stylish radio. I’ve been very happy with the quality of the radio and it has a lot of options. "

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5/5

2023-08-29

Nice head unit

"Still personalizing everything but so far so good. Customer care was responsive when needing them. Would recommend!"

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5/5

2023-08-29

Had an issue with a Q63pro eonon.. customer service was GREAT!

"I ordered a Q63pro for my Mazda 3. I received the package within days. I installed the head unit but it had some pixel issues with the screen. I contacted eonon and they were quick to respond with some ways to possibly clear up my screen. I completed a couple of updates and it did not clear the up the screen. I contacted eonon and explained my issue. They were super quick to send out a replacement unit. The replacement unit worked perfectly. I let eonon know the new unit worked great. They sent me a new shipping label to return the old unit. I am extremely pleased with customer service and will buy from eonon again. "

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5/5

2023-08-29

Great Customer Service

"I had an issue with shipping, and the team at Eonon resolved it immediately. "

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5/5

2023-08-28

A Great Android Head Unit

"At first I was a little nervous but now after having the unit installed for a few weeks I highly recommend it. Buying from Eonon was a breeze, they answered all of my questions and shipped on time."

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