ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.68/5
Chance of future purchase:
4.45/5
Shipping & packaging:
3.94/5
Customer service:
4.08/5
Return/Replacement policy:
3.81/5

5/5

2023-05-14

Borderline Epic

"Easy to place orders and great prices. Items arrived on time and as described. Only thing I'd change is the amount of emails... I think one came every couple days letting me know my order had been placed and its estimated arrival -- even though nothing had changed."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2023-05-12

Apparel

"The quality and color of the apparel was exactly what I was looking for!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2023-05-12

Hats

"Fast easy great work thanks "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

2/5

2023-05-11

Seriously need to make it easier to interact with humans

"When we finally reached a human after many frustrating weeks of not having our order delivered, it was discovered that our order had been sitting in the local Fedex depot for several weeks without being delivered for some quirky reason your bots had not picked up on. All that time your web site was saying it was waiting for the order to be put together. Help. If you respect your buyers, don’t frustrate them nor waste their time."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2023-05-11

Excellent Prices and Reasonable Shipping Times

"I ordered several items including some that were customized and most items were less than half price of other stores. Shipping estimates were right on and I received everything within a week and a half. I'll definitely purchase from Epic in the future."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2023-05-10

Excellent service

"Placed the order and it was shipped. Description was spot on and it was a direct replacement fit. Will shop with this company again. "


2/5

2023-05-08

Shirts

"The lettering is already coming off after only 2 washes. Not very impressed with the quality. Shirts are nice but labeling is cheap"

Detailed Review Benchmark + -
Pricing of products and services

5/5

2023-05-07

Slow shipping

"Everything arrived as described but shipping was slower than most websites."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2023-05-06

Great quality and fit

"I received regular updates on the shipping and delivery status of my order and it arrived on time. My Richardson 115 low profile baseball cap has pristine craftsmanship and fits perfectly! The gray and black are true to the online product photos. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2023-05-06

Great Price!

"Best price anywhere I looked and faster shipping than anticipated."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

4/5

2023-05-04

Great

"Products were easy to track and arrived promptly, materials on shirt were great, baseball cap not so much, stitching and form were bad. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2023-05-02

Great and on Time

"As usual Epic Sports comes thru!!
This is where I buy my teams Caps from!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2023-05-02

great product and arrived quickly!

"Orders some socks from the site for my little league team and they arrived quickly and look great! Team loves them! Thanks!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2023-05-01

Softball apparel

"Easy to work website to place orders. Quick and quality service. Easy payment. Fast shipping
Thank you
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2023-05-01

Simple Ordering and Fast Delivery

"I ordered several cases of field paint. Ordering took minutes, and they delivered to me the next day."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process