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Product & services pricing
4.66/5
Chance of future purchase:
4.41/5
Shipping & packaging:
3.85/5
Customer service:
4.01/5
Return/Replacement policy:
3.69/5

4/5

2022-03-31

Basketball Jerseys

"They are nice looking and inexpensive!!"

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5/5

2022-03-30

Great products at a great price

"Very happy with the wristbands and whiteboard I purchased. "

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4/5

2022-03-30

Cheaper than elsewhere

"I was looking at the same pair of shoes somewhere else and got a better deal from Epic. Only reason i didn't give 5 stars is because shipping took a little longer than some other places I purchase from."

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1/5

2022-03-29

Order canceled with no communication

"I ordered some hats on February 23, 2022. I waited and waited. No notification via email or anything. So I called and over their automated service I got an email that my order was being fulfilled. I called on a weekend, so I thought to myself, “I am gonna call on a weekday and speak to a representative. I was wrong there is no real person you can talk to, it’s all automated. This time I got a email saying that my order was flat out canceled, like I said no communication what so ever. However they still continued to pull my money . This seems a little scammy to me. I would not be doing business with these people. I cheated with a supposed online rep and she said that the hats were in stock but they couldn’t be shipped. Made no sense to me. But anyway stay clear of this business!"

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5/5

2022-03-29

Have what I need every year.

"great, kept me updated all the time on status."

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5/5

2022-03-28

Screaming deals, fast shipping, good quality

"Just really pleased with the price and quality of my order. Got here in just a couple weeks, earlier than expected "

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5/5

2022-03-28

First time customer

"Easy ordering and quick delivery! Love your products!"

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3/5

2022-03-28

Catchers gear runs very big

"Catchers gear says it’s for t ball but it’s way too big. Had to use it for our majors division. "

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1/5

2022-03-28

Missed delivery date

"Placed our order on 3/18 and called on 3/28 to see what the status was and it had not shipped yet. I asked if they could overnight our order to make it in time and was told, no, it would break their system. Horrible customer service and didn't care that they had not shipped the order. I asked why they did not inform us the order was not going to make it in time and was told, and they had no answer as to why they are not proactive to let customers/kids down by not fulfilling an order. This is not the first time they have done this, but decided to give them another chance. Do not place an order with them unless you don't need your items on time. I think 10 days is more than enough time to process an order."

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1/5

2022-03-28

HORRIBLE !

"I still havent gotten an update on my order . Its been 1 month since i did my order !!!!! "

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5/5

2021-09-15

To notch

"Great product. I will definitely order again"


5/5

2022-03-28

Wonderful skirts!

"Easy to order and fast delivery! "

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4/5

2022-03-27

Speedy shipment and competitive pricing

"Received my order for the school sports team uniform in two separate boxes, one with my name and the other not. So there was a little confusion at first. But product were in good condition as expected. Will recomment to others."

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5/5

2022-03-25

On time and just what I ordered. No complaints!

"Very happy to do business with Epic - they always do an epic job! "


2/5

2022-03-25

Zero customer service

"My order was received but 50 of the 175 hats ordered did not have logo embroidered on it. Customer service say they completed the order. I disagree and cannot speak to a real person. They also shorted me 3 youth large pants but sent 3 extra adult large pants. They do not see an issue with that at all. I guess a good price means zero customer service. Also the way the pants are shipped random sizes in all different boxes makes it great sorting and counting the order. "

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