"A pleasure to deal with. Our family bought a few watches from ermitage and they were knowledgeable, kind and delivered as promised. A great source for pre-owned watches!"
"Trust. Trust is something that is earned and not a product of a flashy web page or a slick phone sales approach.
Ermitage has earned my trust the old fashioned way . . . they were completely honest in their business approach and they did everything they said they would do.
One of the key factors was that they invited - actually encouraged - me to meet with them personally (I live in an adjoining state) to answer all my questions and review my options. Secondly they followed up promptly and very courteously to my questions and their pricing was completely fair - not candy coated to get you in the transaction process and later find that you have been mislead. Finally the purchase was exactly as described. They have earned my business for all future similar transactions. I sincerely recommend that if you are making this type of purchase it would be well worth your while to add Ermitage to your contacts. Excellent business folks, straight forward clear communications; they have earned my complete trust. Alec"
"Sold my Rolex watch in Atlanta. Good deal"
"Great selections of Used Rolex Watches. We buy sell and trade Rolex watches."
"Changed my mind after ordering and returned within the free return period because I decided to go with a different style watch. Very helpful merchant and pain free process."
"I was very pleased. Peter gave me a phone estimate and quickly responded after receiving my Rolex via FEDEX. Their estimate and eventual payout was nearly 1000 more than Bob's initial estimate. I would be glad to do business with Ermitage Jewelers."
"I have been looking for a nice, pre-owned Rolex for quite some time and I happened upon Ermitag’s website once I found one I thought looked nice. As I am rightfully skeptical to spend thousands of dollars on an item that I have never seen, I was eager to find a jewelry story that is close by. I was shocked to know that Ermitage was right around the corner from my house. When I went there, I met Liz. She was incredibly helpful and knowledgeable and willing to talk through exactly what I was looking for. When I saw the watch from the online listing, it was even better looking in person. The care and time they obviously took to restore this watch was evident. Although it’s from ‘91, it looked brand new. I’m sure the previous owner took great care of it, but Ermitage obviously made it look incredible. Also, they shipped the watch to me and the packaging was incredible. It was as if they were shipping their own watch. There was no chance of any mishap while in transit as they took particularly good care to ensure its safe arrival. I couldn’t be happier with my first ‘big boy’; watch and I couldn’t have asked for a better experience with Ermitage. If you are not fortunate enough to live close to them in Atlanta, rest assured you will be buying the highest quality time piece from them!"
"Ermitage Jewelers is a class act. I had a couple of Rolex watches that I had purchased recently and hardly wear. I decided to look for a reputable jeweler that would be interested in purchasing. Ermitage provided the best price for my Rolex watches. Their entire process to selling is easy and they've been nothing but professional at every step. I would recommend them to anyone looking to either purchase or sell their luxary watch."
"Peter and staff were all very nice to deal with. Peter called me right after my watch was delivered to give me the price which turned out to be higher than the bottom number of the initial quote. I will definitely do business with them again"
"Very happy with my purchase and the follow-up with your staff."
"Good seller, I would recommend them!!!!!!!!"
"The watch I purchased as a gift for my husband was too small. Ermitage jewelers wasted no time and had a shipping label to me in no time to send the watch back for them to add links. This process was done so quickly that I will be able to give the wonderful Rolex to my husband for his first Father's Day.
Thank you for your excellent customer service."
"I purchased a Rolex Datejust with a white face and Roman Numerals with a Jubilee bracelet. I was stunned to see how beautiful it was when I took it out of the box. The pictures dont do it justice. When I took it to a jeweler to get it sized (as it was a little to big for my wrist), the jeweler commented that it didnt have one nic or scratch on it. Also, the price was the best I found anywhere for the same watch.
Veronika was extremely helpful as well. She even called to tell me that it had been shipped and when I can expect it. I couldn't be happier with my experience or my purchase. I highly recommend Ermitage Jewelers and will definetly buy my next Rolex from them. "
"They are the BEST . They helped in every detail with my purchase. When I had to contact them for an additional link for my wife's bracelet they gave me a great deal and I had it in 2 days. My wife was thrilled.
I will use Ermitage for all my future jewelery needs."
"Better than expected, Price was good, service was excellent.
Liz helped me, and she is the real jewel.
Thanks again
Bill"