ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.73/5
Chance of future purchase:
4.01/5
Shipping & packaging:
4.25/5
Customer service:
4.24/5
Return/Replacement policy:
4.49/5

Verified
5/5

2023-05-03

Shirley Shirley Shirley !!!!!!

"So far, so good We'll see how it goes. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-05-02

good selection of seats

"i went on other sites to go to an event and event tickets had the best selection of seats over tickmaster and a few others . I will use their service again"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-04-26

Easy Shopping Experience

"First time user. First time to a hockey game. This site made my ticket purchase simple. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2023-04-23

Terrible!

"I couldn't believe I was unable to request a refund 2 mins after purchase even with insurance, what's the point if I couldn't use it following my purchase? "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2023-04-20

The company is a scam

"I purchased baseball tickets through their website and when I got them they were for a different day. The more I thought about it, the more I am positive I selected he correct day. However they would not work with me to get a refund so I could buy the day I wanted. Their phone number said it was disconnected when I called. So I used their live chat. The customer service reps I dealt with were rude and unprofessional. The one completely ignored my request for a supervisor and continued to place the blame solely on me. This company needs to be shut down as their are no guidelines or rules about how they do business so they just screw people out of their money even when it was their own system's fault. And I can see by other reviews all over this is not an isolated case. I recommend you run form this website and buy your tickets directly from whatever venue you need to. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2023-04-18

"Easy and clear. Maybe give better details on seat locations in different sections"

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2023-04-13

Clear and Easy

"First time buying pro football tickets. The stadium map where I could click on the seat and see the pricing helped greatly."


Verified
4/5

2023-04-12

impractical jokers

"i really love the Impractical Jokers and i took a gummie and bought my tickets with that fresh **** tax return. thanks dudeski"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

1/5

2023-03-25

Online Scalper

"Was redirected to this site not realizing it was not the actual venue, as I usually purchase directly from the venue. They gouged me for nearly 3x the market value of the tickets. I am so upset!! Tried to get a refund a few hours later when I realized my error, but of course they have a no refund policy. NEVER BUY TICKETS FROM eventticketcenter.com!!!! It's a SCAM"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2023-03-08

Scam ticket resell company

"This is a scam, don't purchase tickets from them. They are a resell broker. I purchased 5 tickets from them and only received 2. They refuse to deal with the problem or make a refund. I had to purchase new tickets at the door."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2023-03-07

I can’t believe I got scammed like this!!!

"Never used this ticket site before but trusted that everything would go ok with my tickets. I purchased 2 tickets to see Durand Bernarr at Howard Theater in Washington,DC with my wife. I downloaded my tickets only to find out that the tickets were somebody else’s. Not only were they somebody else’s tickets they paid way less for the tickets that I had paid for them. I wasn’t told at the beginning that I’d be buying someone else’s tickets for whatever price they listed them as but ok whatever. When I asked them about being ID’d because the tickets were in someone else’s name they told me that they don’t ID. Ok cool! Now mind it I live in West Virginia so I’m 2 hours away from the show. When I get to the show I’m told my show has been sold out and that the tickets aren’t real tickets. Luckily I have Jesus in my life and I found the peace inside of me to walk off. DO NOT USE THEM FOR TICKETS!!! DO NOT USE TICKETS-CENTER.COM for tickets either. When I got home at 12am I get a email from Tickets-Center.com to buy tickets to the same sold out show that at this point is now over for 10% off. Wow!! Be careful when dealing with these ticket companies because there’s a bunch of scammers out there. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2023-01-22

Total scam all negative reviews on this site 100% true

"They sell you tickets with other peoples name on it when u call to question them ask for refunded because of there fraudulent practices they refuse to give you one."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2022-12-13

Bait and switch - misrepresentation

"I purchased tickets for a musical event. They were "zone tickets". I selected an area with ticket prices of $252. I was delivered tickets in a different area with ticket prices of $119 per ticket. I called to try to resolve and was told "you bought this and our terms say zone seating, which you agreed to". Their terms also say : "Once your order is confirmed, we guarantee that you will receive tickets prior to the start of the event for seats that are in an equivalent or better location or you will receive a full refund". They would not refund my purchase or give me seats in the zone that I paid for. Unscrupulous business practice. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2022-11-19

Facilitation of Rip-Offs as Business Model

"They get into your internet searches appearing to be selling tickets at market price but in reality its just facilitating a whole industry based on ripping off people for tickets. I just went online and searched harder for 2 Ticketmaster tickets that I had bought on "Event Tickets Center" for $100 bucks each (after a whole bunch of fees were added) and they are going for $39 a piece. So basically, if Event Tickets Center comes up when you search for a ticket, don't click it! Can you try and resale your tickets on the site?! Nope. They don't want to help the suckers (like me) that buy the tickets at the crazy prices to be able to remedy their error in judgement. Ticketmaster doesn't have Resale enabled for the event so I am just stuck and can't even go to the event anymore. On top of that their phone number said that it was going to an agent, but after 10 minutes they just dropped my call. I hope someday the government regulates the heck out of this scam industry. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2022-08-21

Sells tickets from scammers and refuse to help

"I bought my tickets on February for a show in August. The tickets were delivered to me two days ago, but I couldn't access it yesterday. I tried to call the service and a rude agent hang up on me after saying that it was my fault if I couldn't access the tickets anymore. The fulfilment centre is now telling me that they've contacted the seller but they won't refund my tickets or give me new tickets.

We bought those tickets six months in advance as we were very excited to see the show. Now we can't buy any tickets and we are gonna miss the show as EventTicketsCenter won't refund us or buy us new tickets.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges