"I had moved and had a package from them delivered my new address. I placed a new order and keyed in my new address but they sent it to my old address. When trying to get it corrected, I was told that I keyed in my old address. Why would I do that? They charged me me 17.00 to pay the UPS a charge to change the address. I paid the bill but cancelled the order and had them send the order back to the company. The young lady I first talked to was pleasant enough but herr supervisor was awful. I will never do business with them again.
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"Fast shipping , good communications. "
"Arrived safely - love them "
"Great product and got it fast. Have used it a few times already and absolutely love it!!"
"Great selection and prices and fast shipping!"
"They had exactly what I wanted and shipping was faster than expected."
"First of all, I had to call you to find out why my order had not been delivered, only to find out it was not there. Now you tell me that you are not responsible for stolen items. So basically, I just threw out sixty six dollars on items that YOU never notified me about being delivered' I will Not buy anything from you again."
"Waterwise 4000 delivered on time but extra filter had exploded in transit. 2nd order from EK is running late. Was supposed to be delivered on 11/27 but still haven't received it. Hopefully all is good with those filters I ordered. "
"Fast delivery. Perfect product. Glad to support family businesses
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"My credit card was denied due to my bank's unexpectedly changing the 3-digit security code for a new card. But the website said my order was accepted (they should have known about the deny in real time) and my order hung in "review" status for a week. After one week status was changed to "on hold" - only after I called them did I find out the reason. I was told I had to re-order everything - after losing a week - and found much of what I wanted was no longer available. Total waste of my time."
"Found you online and your prices were great!"
"Quick shipping. Christmas peace of mind."
"Exactly as expected, the silicone muffin tin is lovely."
"Excellent product, knew it would be. Will be back to add to what I have. Thinking about the mixing bowls. "
"Product arrived quickly, well packaged, as described. "
"Everything from ordering to receiving my order was timely, and I was kept updated. "