"I had moved and had a package from them delivered my new address. I placed a new order and keyed in my new address but they sent it to my old address. When trying to get it corrected, I was told that I keyed in my old address. Why would I do that? They charged me me 17.00 to pay the UPS a charge to change the address. I paid the bill but cancelled the order and had them send the order back to the company. The young lady I first talked to was pleasant enough but herr supervisor was awful. I will never do business with them again.
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"Product arrived on time and in good condition. "
"My item, a round cake pan with handles, arrived in good condition. However it was very poorly packaged in a box that was too small and the handles were exposed by the time I received it. I would have returned if it was damaged. "
"Loved my purchase will come again "
"Order my stuff here within 2 days love it!!
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"We bought a set of dishes as a gift for our son who lives on the opposite coast. When the dishes arrived (very quickly) one of them seemed a bit different than the others so we contacted Customer Service and spoke with Brent. He was friendly and helpful. He asked for photos so he could see what we were talking about, and a replacement dish matching the set was its the way the same day. You can't ask for anything more.
This company sells great products but what truly sets them apart is their exceptional customer service. "
"Awesome site. Will be back for sure!"
"My order was as described, very well packaged, and quickly shipped. I really like the salt cellars. "
"Quick customer service!!!"
"Variety of products, easy to order, fast shipping once ordered"
"I ordered my first set of Fiesta dinnerware. I also ordered some ramekins and prep bowls. One of the dinner plates arrived broken. Customer Service readily responded to the issue, and sent out a replacement dinner plate at no charge. I am enjoying my new dishes very much, and look forward to placing another order in the near future/"
"excellent products and good customer service"
"I like ordering from them, efficient, on time delivery and excellent products at a good price. "
"Our item was dented. They sent us another one right away."
"Usually when I purchase an item for the kitchen it comes with some description for cooking, cleaning and storing. This item had nothing other than some info in description on selling page. I had to assume it was like Corning Ware cookware"
"I ordered 3 additional Bistro sets snd when I opened one of the boxes, the bowl was scratched on two sides. I called them, sent a couple of photos, and they said they would send a replacement bowl right away. "