"I had moved and had a package from them delivered my new address. I placed a new order and keyed in my new address but they sent it to my old address. When trying to get it corrected, I was told that I keyed in my old address. Why would I do that? They charged me me 17.00 to pay the UPS a charge to change the address. I paid the bill but cancelled the order and had them send the order back to the company. The young lady I first talked to was pleasant enough but herr supervisor was awful. I will never do business with them again.
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"I had recently purchased a Mercer Culinary slotted spatula elsewhere and wanted another one. This site did not have the best price but it had the most reasonable shipping cost by far. Other sites wanted $18 to ship two nylon spatula, and Everything Kitchen charged $6 and change. This is a very good egg and fish spatula that will certainly last longer than I will."
"Return seems simple. Nothing more to say."
"Good experience. Great service. Satisfied with purchase.
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"Everything I have bought from them has been of good quality and their service and shipping is great! Thank you for being such a trusted company!"
"I found what I was looking for immediately; placed the order and was absolutely delighted when there was no cost for shipping. That will be my incentive to place orders in the future.
Item arrived quickly and was well packed.
I will order again from this company"
"I want more will be ordering some more soon"
"These are great cloths for cleaning in the kitchen. They clean dishes well and are easy to clean. "
"Items were received quickly! 3 of the 8 bowls were broken.however they were all wrapped carefully, so assuming it happened in the delivery process. "
"Although the price was higher than other sites including Kitchen Aid's site, my decision was purely based on availability and you had the item in stock and delivered it as promised. I am completely satisfied with this particular transaction and as my first time dealing with your organization, I will use you again when needed. Thanks."
"Too small, need larger pans. "
"Good quality, good price and fast shipping"
"Have ordered 3-4x from EK over 3 years, and had a great experience every time. Website is chock full of info on each product, as well as order & shipping policies, and order confirmations & updates are almost instant. Customer Service is very responsive & easy to contact for questions, order & product info. Prices are competitive, shipping is fast, payment options are secure, convenient & accurate, and the selection of items & options, including some uncommon specialty & professional items, is excellent. EK has become my #1 source for kitchen, dining & pantry items. "
"All my pieces were well wrapped and packed. Thanks you so much!!"
"I purchased two Fiesta pasta bowls in Poppy color. They arrived in perfect condition and are very pretty. They are larger than I expected. The price was excellent."
"Got this as a gift and it arrived quickly and in good shape! She was thrilled!!"
A rep from Everything Kitchens LLC, Customer Service Manager, has responded:
“Thank you for taking the time to share your feedback with us. We're sorry to hear that you found our website and the colors of the poppy misleading. We strive to provide accurate representations of our products, and we'll certainly take your comments into consideration for future improvements.
We're glad to hear that the return process seems simple for you. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. Your satisfaction is important to us, and we appreciate the opportunity to serve you better.”