"I had moved and had a package from them delivered my new address. I placed a new order and keyed in my new address but they sent it to my old address. When trying to get it corrected, I was told that I keyed in my old address. Why would I do that? They charged me me 17.00 to pay the UPS a charge to change the address. I paid the bill but cancelled the order and had them send the order back to the company. The young lady I first talked to was pleasant enough but herr supervisor was awful. I will never do business with them again.
"
"I ordered one red plate. On the Fiesta store, the shipping cost was more than the cost of the plate. No bueno, Fiesta. This place met my needs. Very satisfied. "
"Macrame runner was excellent quality for a good price!"
"Exactly what I ordered, exactly as advertised, delivered exactly when expected, in perfect condition Thanks! "
"Excellent products and super speedy delivery. Everything was as expected. Thank you & I will be purchasing again."
"This was my first order from Everything Kitchen and I have already placed a second order!
The Fiestaware pieces I purchased, I had never seen anywhere else. The website is very easy to navigate and the prices are better than most stores. Delivery was fast and the packaging was excellent!
I highly recommend Everything Kitchen!"
"product was cheaper than anywhere els. It arrived quickly and It was very well packaged!
Thank you,"
"Excellent service, products, easy to shop site, all of my favorite brands. The product delivers securely packaged, never a damaged product delivered. Found this company over the holidays after my former go to kitchen shop totally let us down in multiple ways. Everything Kitchens is our only go to now"
"Received my package in a timely fashion. Love my drinking glasses."
"My order came quickly. Because of the packing everything arrived safely and unbroken. I’ll be ordering more next time I need something."
"No matter where you shop customer service is great when everything goes well; Everything Kitchens proved to me they were committed to their customers when a few things went wrong with my order and they quickly stepped up and fixed my problems. I will definitely shop with them again and refer my friends to their website. "
"Customer service is A++. Took care of a small issue promptly and courteously."
"These measuring All Clad measuring cups are awesome. Very heavy and they look great with my All Clad measuring spoons. Nice upgrade from my old ones."
"Shipping was fast, and the product was well packaged. I'm highly satisfied."
"I had ordered them from Macys but came all broken. They were not packed well. No problem with well packed dishes from E.K. I’m sure I will purchase more in the future now that I have found everything kitchens. Thank you!"
"The larger bowl arrived with cracks in the glaze. They were there when it was packaged and sent to me. I have returned it and am hoping to get another bowl in perfect shape. It is a gift for my granddaughter."
A rep from Everything Kitchens LLC, Customer Service Manager, has responded:
“Thank you for reaching out and bringing this to our attention. We understand the disappointment you must have felt upon receiving the bowl with cracks in the glaze. We want to assure you that customer satisfaction is our top priority.
We apologize for the inconvenience caused. Upon reviewing our records, we found that we replaced this bowl for you free of charge on February 23, 2024. The replacement was dispatched promptly, and you should have received it on February 28, 2024. We hope the replacement met your expectations and arrived in perfect condition for your granddaughter's gift.
If there are any further concerns or if you require assistance, please don't hesitate to contact us. We appreciate your understanding and the opportunity to rectify the situation.”