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0.00/5
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0.00/5
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0.00/5
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0.00/5

Verified
5/5

2013-09-04

"Amazing. Will certainly be back!"

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Verified
5/5

2013-09-03

"EVERYTHING WAS GREAT. FAST SHIPPING"


Verified
5/5

2013-09-03

"Love my tank top, had a compliment on it the first day I wore it!"


Verified
5/5

2013-09-01

"Awesome styles and fast service.... highly recommend!!"


Verified
1/5

2013-08-31

"I placed an order and chose 2nd day shipping, as I was going out of town and was planning on taking my new items. I placed the order on a Saturday, and was leaving the next Friday. On Monday, I got an email that one of my items would be shipped out the next day, while everything else was being shipped that day. Not a big deal. Come Thursday, I still had not received my delayed shipment, which was guaranteed to be there that day. I called customer service to see where my shipment was, and to get at least a partial refund, because half of my order did not even come close to the 2 day mark. I was told, quite rudely, that since I received part of my order on time, that there was really no justification in a refund of shipping. When I asked to speak to a manager, I was told that "no one was there." It was not about the money per se, but the principle and the manor in which I was spoken to. I sent an email to their customer service, and have had no response. The sad part is, I absolutely love the clothing. However, I will never place another order, and will be advising everyone else I know of my experience with this company. If this is how they handle customers, I'm shocked that they still have any."


Rep reply posted 2013-09-01
A rep from Evolve FiT Wear, Evolve FIT Wear, has responded:

“HI Elise, thanks for taking the time to write a review. In doing some research into your order Im not quite sure what went wrong here, but I'm really sorry you had a bad experience. It looks like you placed your order on Saturday 8/17, and since we can not ship on the weekend, we shipped one item 2nd Day on Monday 8/19, delivered on Wednesday, FedEx tracking #: 796492082637

One of our customer service reps notified you on Monday 8/17 the Teeki pant was delayed for a few days and that we would ship out once it got in. We shipped it 2nd Day Priority 9405511899560861519932, and was delivered on 8/23

We typically do not have delays on items and we ship everything out the same day, but Im sorry this one particular item was pushed back from the manufacturer, this doesn't happen often.

Im sorry for the delay of the Teeki pant, but I'd be happy to refund you the $22 for the expedited shipping charges. Thanks for shopping with us, and hopefully you like your items.

Kyla”


Verified
5/5

2013-08-30

"Great place to order from.. I've ordered twice and both times received my package 2 days from ordering! Fast and accurate! Will absolutely use them again. "


Verified
5/5

2013-08-29

"Always wonderful to work with!"


Verified
5/5

2013-08-28

"Always super fast delivery & great selection of the latest fit fashions!"


Verified
5/5

2013-08-28

"Efficient and high quality."


Verified
5/5

2013-08-28

"it was fast and i loved the service!
thank you verymuch!
"


Verified
5/5

2013-08-27

"Very fast shipping and I loved the clothes, but they were the wrong size. Thank you!"


Verified
5/5

2013-08-26

"Wonderful online store with afforable eco friendly products, super fast shipping and great customer service :)"

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Verified
5/5

2013-08-26

"Prompt service, packaged well and great products! Awesome! Thanks"


Verified
5/5

2013-08-26

"Had issues with shipping details but customer service resolved the matter within minutes of me notifying them. Impeccable service!"


Verified
5/5

2013-08-26

"The ordered arrived timely and neatly packaged. I love my yoga pants! "