"My experiance with Exotic PC was ok. I ordered a prefab side window for my Platinum XP case, because I couldn't find it anywhere else. After a few days it hadn't arrived yet, so I called them. They explained that it was backordered and expected it to be shipped 7/31/02 (when I purchased, the "silver" model was listed eta 7/31/02 but not the "dark grey" which was what I needed). Well it ended up being shipped a couple days after the 31st. They emailed me a UPS tracking number with it. It arrived in good condition.
So, I think this is a good company. My only complaint would be that they need to make clearer on there site what is in and out of stock. But they do respond to emails, and phone calls. Basically a good company."
"I have to say STAY 500 MILES Away from this company. I ordered a Platinum XP case from them it came with a broken Temp display and the case was beat up like it was used. 2nd It took for ever to get my case phone call after phone call trying to figure out if I was calling the US or the local Chinese restaurant. VERY VERY bad customer service!!! They charged me and I waited and waited 45 days until I had to threaten to come done to their location and get my money back in person. 3rd what a scam the company is actually ahanix and they have 3 websites that they can pass there customers back and forth and give them a run around. Avoid fancycase.com and ahanix.com and exoticpc.com all the same scam company. 4th I tried to get a refund they just kept passing me back and forth speaking whatever language they were to me not English. So I charged the order back and contacted the BBB and the States Attorney about there fraud practices.
AVOID THIS GROUP OFF RIP OFF ARTISTS!!!!
"
"The site makes the most interesting cases available, if your a computer geek, such as myself you will like there quality and performce. All that a good values make this site a must come for future Tech junkies. I have just resincely PREORDER the dboX for $99 for my friend's birthday. But i own the platium xp myself. The shipping was extremely fast and came with good packaging. Took 3 days (ups ground) for the package to come."
"Product was ordered and delivered with 3 days -- only paid for normal UPS ground shipping... fast processing time.
I purchased a computer case - a completely new model to the USA. The case shell had a ding. It only took one one phone call and one e-mail [with supporting photo's] to have them send a new computer shell. They paid for shipping of the new shell and did not even require me to send back the damaged shell. I had the new shell within one week of my call."