"The price of the headphones I ordered was great. Shipping was a little slow due to the product not being in stock and had to wait till after Christmas to receive even though it was ordered 10 days prior and purchased 2 day express shipping. Customer service took forever to answer the phone but once on the phone explained the delay in shipping. However no additional services where offered like 1 day express shipping which would allowed the package to arrive before Christmas. Overall, very happy with my purchase due to price, but customer service and shipping were lack luster."
"Understandably busy during holiday season, but would have like shipping update sooner. No response to either customer service emails till after the product shipped, including a cancellation email. On the other hand, the item arrive new and much cheaper than anywhere else, including amazon and did arrive on 24th. "
"It was a great experience. Origianlly thought I wouldn't get before Christmas but I did and the correspondence was great also. I will purchase from you guys again."
"Very quick delivery. The week before Christmas I ordered my Samsung Galaxy Note on a late Tuesday via regular 4-5 days of delivery and it came in on Thursday morning. The only thing is, their price is higher than what other websites advertise."
"I was extremely pleased with my purchase from Expansys! Not only did they carry a product (a white HTC charm) which was not readily available through the usual channels of ebay etc., it was also an extremely reasonable priced! Expansys charm was at least $15.00 cheaper than the one other site I found it on. And the delivery... I was very impressed with how fast I received my charm!!"
"Ordered unlocked Samsung Galaxy Nexus. Extremely fast shipping. Arrived as advertised. Definitely would recommend.
Priced dropped $20 a few days after I ordered. Requested a post sale price match. Still waiting for customer service to return my email. The $20 would be nice, but wouldn't completely ruin the experience if I don't get it."
"You were unable to process my PayPal order request or then my AmEx so my 3 rd order forced me to use a credit card which I prefer not to use.
So a little work in that area should help your business going forward."
"Ordered Samsung Galaxy Nexus I9250 online. Received the order within 2 days. In the meantime representative contacted me confirming my order details.
Excellent service and I will buy from them again for sure."
"This has got to be the worst customer service experience that I've ever had. I waited for over an hour on the phone! I HAD TO HANG UP, NO ONE CALLED ME BACK. I left voicemails to different people in the company and no one ever got back to me.
Next time I'll buy mobile phones on eBay or from an international reseller."
"Great service and quick shipping. My item arrived just as ordered. Something that would be helpful on your website would be a line item letting customers know if a particular item is in stock, and if not, when it will be. Otherwise, great experience!"
"I was so happy with the quick shipping (in the US) on a product that I thought was only available in Europe. I ordered on Dec 20 and received the product on Dec 22. It was great to be able to track the package and order status immediately. (The only glitch was that I had emailed Expansys twice before to check on product availability, and I never received a response.)"
"Expansys did a great job of delivering my phone quickly and exactly what I was looking for. My phone is an international phone and they even included a USA plug that was out of the box! They had great service and great support along the way. I highly recommend them!"
"Fair price, extremely fast shipping, and they had more of the item I was looking for in stock than any other site. Couldn't ask for more!"
"No problems at all; ordered a Galaxy Nexus from them with 2-day business shipping and actually received it in one business day. Would buy from them again, no problem."
"Very fast shipping and packaged great!"