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Extreme Case Inc.

5 reviews
4.00 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
1/5

2004-06-18

"I ordered a Thermaltake ATX case from extremecase.com on June 3, 2004. It is now June 18, 2004 and i still have not received my product. I have attempted to contact their support email twice to inquire if they have any information on my product. To date i have had no response back from anyone associated with this so-called company. I would be satisfied with a simple "I dont know" at this point. Now when i go to the website it shows it is under construction. What a pathetic excuse for a company. Do not purchase from them, you will get ripped off. My next step is to report their PayPal account to PayPal as a possible fraud account.

extremecase.com is your number one choice for an extreme-ripoff!

--¢rÄt3
"

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5/5

2003-08-21

"This company is great. I bought 10 cases from them. I placed the order on August 14th, there was a problem with the credit card and Sarah from Extreme Case both called and emailed me for more details. Amazing service, extremely courteous and professional people. Received the items on the 21st.
Also, they don't over-charge you on shipping. I have paid around $16 just for shipping on other top-ranking websites, but these guys only charged around $9 for each case, which is great. The prices are great as well.
I would definitely buy from this reseller again, and won't hesitate to receommend them to anyone.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status

5/5

2003-08-01

"What a joy to do business with this company. Ten out of ten. None of the idiotic BS that has become commonplace - just good solid service from a responsible seller. Fast EVERYTHING - confirmation, invoicing, providing of tracking number, and blazing fast shipping at a non-gouge-you VERY reasonable rate. I too bought one of the 9.99 cases and couldn't be more pleased - just the thing for someone wanting a tremendous value in a case when they want to use an existing power supply, and can live without a case that doubles as an arcade. These folks just need to build on this responsible attention to detail by expanding their product line somewhat and getting the word out, and then they would supplant Newegg. I wish them luck - they deserve it."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall customer service
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-07-16

"Ordered a Pro Station case for just $9.99. The quality is way better than I expected... it's really a very nice case. My order was shipped the same day I placed it, and they don't try to gouge you with excessive shipping charges. "

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Overall quality of the company
Pricing of products and services
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Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-04-25

"I received very prompt service with extreme cases. The prices are ok and the selection is fair, however the cases they do have are not found on the more popular sites.
Extreme cases called me within five minutes of posting my order and shipped the same day. The ATX case was in excellent condition and was received in four days of order on standard ground shipping. I would order from them again.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Overall web site
Web site being easy to use
Speed of web site
Web site reliability