"they try to upsell you if you have a warranty defect and need a replacement. Not only that they want you to pay to ship the item back and pay for the shipping replacement. The customer service is outsourced and youll have the pleasure of dealing with a language barrier the ENTIRE time. DO NOT BUY FROM THIS COMPANY!!!!!!!!!!!!"

"The online ordering website is super easy to use, and I always get awesome glasses that I love from here. I'm a regular customer."

"I have rewards but every time I go to use one, it seems there is always an exclusion and I can't use it. I like the glasses and the value but the rewards program is not great."

"Great choices for the price. Website is easy to maneuver. "

"My most recent order never arrived and I was refunded immediately. I reordered because I had such a good experience troubleshooting with EBD. "

"Good site, great selection"

"I spent over an hour shopping bc there are so many frames to choose from. There's no way one cannot find a frame that suits themselves.
The live agent via chat was extremely helpful too. So convenient to have a question answered from the same page as I was shopping from.
"

"Excellent help to help me choose the right size."

"The website kept glitching. But as long as my glasses come in good it’s fine. Very excited "

"I recently purchased a pair of glasses from EyeBuyDirect. The selection of glasses is amazing, and I love the stylish glasses I ended up buying."

"Need to add darkening lens"

"promo codes did not work, I had one in my email and one on a postcard. Neither worked at checkout. "

"Frames for $20 but no lens options below $99? "

"Excellent selection of glasses and easy to use website."

"Very good and simple, easy"