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Product & services pricing
4.23/5
Chance of future purchase:
4.18/5
Shipping & packaging:
4.10/5
Customer service:
4.31/5
Return/Replacement policy:
4.36/5
Featured Review


Verified
5/5

2024-09-09

Easy!

"This process is so quick and easy and the prices are excellent!"

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Verified
5/5

2024-09-09

Second time eyewear purchase.

"This is my second time purchasing premium progressive lenses and frames from EBD. I found that they offer high quality eyeglasses and a very wide selection of frames to suit my style. And the prices with discounts are typically less than half of what I would spend at a local optician. An added bonus is the top notch customer service. You can't shake a stick at that!"

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Verified
5/5

2024-09-09

Never cease to amaze

"Perfect every single time"

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Verified
5/5

2024-09-07

Have used this site for years

"Wonderful. I get great glasses for great prices."

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Verified
4/5

2024-09-05

All the glasses I purchased over the years from Eyebuy have been on the mark and a great bargain

"All the glasses I purchased over the years from Eyebuy have been on the mark and a great bargain"

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Verified
5/5

2024-09-05

Awesome

"Cheaper than han Zenni with my higher prescription. "

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Verified
5/5

2024-09-04

Best Customer Service

"Very easy to make this return, great customer service, call dropped in the middle and the Rep called me back immediately.
"

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Verified
1/5

2024-09-02

glasses sent to wrong address

"I ordered a set of glasses and they were mailed to a different city with the wrong zip, I logged backed in and re-ordered another pair and edited the wrong address.
When I was checking out I just noticed that it had switched back to the wrong address again.
I have to delete that address and re-enter again, hopefully I get my glasses.
The zip codes never changed on the either address, the city that they were delivered to and the zip code did not match.
Be careful ordering because two times it entered an auto incorrect address after I entered the correct one
"

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Verified
5/5

2024-09-01

Excellent Service

"My glasses recently purchased broke. I contacted by email and received an immediate response. Outstanding communication and resolution!
Thank you so much for your help it is greatly appreciated! My first time using Eyebuydirect and I am a very happy customer and will definitely be a return customer.
Victoria
"

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Verified
4/5

2024-09-01

Easier than expected

"Bogo sale got my attention. I am tentative when ordering online. This was definitely a learning experience. I am hoping that everything was done correctly. The experience at this point was easier than expected."

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Verified
5/5

2024-08-29

Love Virtual Try on

"Love trying glasses virtually b4 buy"

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Verified
5/5

2024-08-29

So easy!

"There are lots of choices and easy to upload prescriptions for my hubby and myself. I needed to keyboard chat with a customer service Rep. who was so helpful. This is my third order!"

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Verified
1/5

2024-08-28

Not a honnest outfit.

"I went to Eyebuydirect.CA and now my insurance will not cover product coming from outside Canada. Eyebuydirect service and product are topnotch but they should let customer from outside US know about this issue before they charge. I am sure for being in business for so long they were aware about it."

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Verified
5/5

2024-08-28

Great Customer Service

"I was having a hard time with my prescription. They guided me threw the process and now my glasses are on the way!! 300$ cheaper than my eye Dr office!!
Thx a Bunch!!!
Ryan
"

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Verified
2/5

2024-08-27

can't fit me

"This is my third attempt to get a pair of glasses I can see through and I had to settle for a frame I wouldn't have chosen because the rep said it's the only one that would place my progressives in the correct place for me to see. And each time they redo it they charge me more money! These glasses certainly won't be a bargain. My advice- Go to COSTCO! In the interim I've ordered two pairs from Costco and I can see through them!"

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