"They did not have the item I ordered. And they did not let me know they were out of stock until the next week. And I have not received my refund yet. The order was cancelled 4 days ago. "
"This dugout rocks! Two places to store stash and a poker. The grinder hitter is the best I've ever hit out of. One load will do the trick instead of several from the smaller wooden versions. And the bottom where you place your lips doesn't get hot. Easy to clean. Super clever. Love it. I will be getting another for my husband. Hope the silver one is in stock then. "
"Was a great product, exactly what I wanted. I'll be back for sure!"
"Everything was delivered in a timely and prompt fashion and I'm very satisfied with your product"
"Took 7 days ! Just to ship ! Still have to wait 3-5 business days , just for a grinder , definitely looking somewhere else never again"
"I recommend this company to anyone I can. I am very impressed with their customer service and fast delivery. Verry professional and will find you what you want. Fast shipping received my tracking number same day and within two days I had my package. I even missed a detail in my order, received an email to call. When I called the same person who sent me the email answered. I know I hate going thru call centers, this company works directly with you. That's something you don't hear of often anymore. 10 star "
"Part of my order did not arrive. And was out of stock! I wasn't given a time when it might arrive. Customer service made sure to remind me the grinder was (FREE) but for what I can tell how it works. It's a $70.00 dollar pipe with an internal lighter.
So I don't believe anything is free. A bic lighter and pipe would cost about $15.00. Maybe a grinder would make it work better? But I wouldn't know. And I really didn't feel customer service cared. Besides telling me I could buy a grinder from them. Yea! Ok..Lol..
Sincerely unhappy.
John."
"Great customer service. Speedy delivery. Product genuine and as advertised. Will purchase again. Thanks!"
"This is my second purchase with ezvapes. Love the customer service and the products deliver as advertised."
"I wanted an incredibowl i420 right angled bowl and they didn't have the one I want"
"Everything was shipped on time and packaged perfectly. No complaints and the bonuses are a nice perk. "
"I am just throwing out my personal "2 cents" based on my first and highly favorable experience with the EZvapes company. I am quite sure that ordering strictly on line with this business is solid and easy to do, however I chose the personal way to order, by doing this on the phone. I spoke with a very knowledgeable fellow, and felt so taken care of. The item arrived from the East coast to Los Angeles in only a few days, and besides being thrilled with what I purchased, I have noted that their pricepoint across the board is more attractive than any other on line sites I have been to. EZvapes has totally earned my loyalty."
"works as it was advertised,thank you"
"did not get products yet?"
"You did the best you could, and informed me that my pipe would take longer due to the black colored pipes being out of stock but regardless it will take a month to get the pipe I wanted without any discount or complimentary screens at least. It's fair but not a great experience. "