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3.75/5
Chance of future purchase:
3.75/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2014-03-13

"FCP Euro is a company you can trust.
Prices are very competitive and they also offer videos to assist you in your DIY project. They are the first place I look too for my BMW parts. My orders are always on time and I don't have to worry about receiving the wrong part.
"

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Verified
1/5

2014-03-13

"I did order a Audi A6 service manual it dose not have the 2002 3.0 timing specks,so I called your return department to get the right manual, left message on Pam Marsden at ext 306 and Chris Augar at ext 303 with no response, so with no luck there I called customer servers department was transferred to a mike at ext 206 Mike told me he would look in the manuals that are in the shop to find the one I needed I did not hear back so I was disappointed and still in need of the right manual Gust "

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Verified
5/5

2014-03-13

"Great experience. I received the item quicker than I expected and the price was lower than anywhere else. Would definitely recommend."

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Verified
5/5

2014-03-13

"I am very happy with my purchase. I love Tussy deoderant. It is what works for me. I received it in a timely manner."

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Verified
5/5

2014-03-13

"I needed a variety of parts for my 1990 Audi Coupe Quattro (engine mounts, radiator mounts, etc.). FCP Euro had what I needed in stock at competitive prices. I posted my order at 12:05 pm and it was on my front porch at 14:34 the next day with "standard" shipping! Can't ask for better service than that."

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Verified
5/5

2014-03-13

"I ordered a control arm kit through a salesman and it was about 1000 dollars cheaper than any and everywhere. I got that shipped overseas to my military post box in literally a week. There was no catch, the parts were well above quality. I was skeptical and had a question so I contacted the customer service and received an almost immediate in-depth response. The second time I ordered brake pads and rotors. The price was great but it took over a month. But I noticed the shipping date and it was shipped the same day I ordered it."

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Verified
5/5

2014-03-13

"Staff of FCP JAPAN " erika ooumi" who was well to the replacement of defective parts!"

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Verified
5/5

2014-03-12

"I've got what I needed and If I ever need quality parts for European vehicles I will definitely check FCP Euro. "

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Verified
5/5

2014-03-12

"all parts received however the oil filter was not correct, I needed a Mann filter for a 2000 VW Passat w/1.8 turbo...I received one for a V6....replacement never received"

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Verified
5/5

2014-03-12

"Excellent customer service. I requested additional photos of product to help assure I was buying the correct part - photos provided in a timely fashion. Also provided assistance and part numbers for hardware needed to mount the part. I have told many people about this site and the service provided. Keep up the good work!! "

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Verified
5/5

2014-03-12

"Excellent. I Ordered a Nissens radiator for 1997 Volvo 850 T-5. I picked FCP/Euro due to great reviews in numerous Volvo forums and the great YouTube step-by-step video. Radiator was a perfect fit. It was well packaged and appears to be OEM quality. The radiator arrived in 6 days. Only "nit" was I also order metal clasp/locks and O-rings for oil/transmission cooler lines. Two of the four O-rings were too "thick". For me it was not an issue because I was able to reuse the old O-rings. "

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Verified
5/5

2014-03-12

"Great company. They have all the parts I need for my Volvo S80 and reasonable prices."

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Verified
5/5

2014-03-12

"Bought a beautiful 1999 BMW Z3 last July that needed new suspension. FCP Euro has been my primary source for all suspension parts needed for this repair project. The website is well designed and finding the correct parts was easy. Great prices on OEM and aftermarket parts (purchased shocks, struts, rear and front mounts, tie-rod ends, control arm bushings, sway bar links, ...). Without exception, every part was a prefect fit.

Great guarantee and customer service. Not long after installing the Meyle HD rear shock mounts they became noisy, so I called customer service and they said, "No problem ... you can still return them for a refund." I placed another order for some Sachs rear shock mounts and love them.

This project would have cost about $4500 in parts and labor at a repair shop, I was able to do it myself for about $1000 with the same OEM parts from FCP Euro :)

NOTE: The lower 3 star rating only applies to the free shipping option which was a little slow. I imagine that their other shipping options are excellent but I was willing to wait a little longer to save some money. I give 5 stars to FCP Euro in every other category because they have earned it.

I am very satisfied with FCP Euro.
"

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Verified
5/5

2014-03-12

"This is not my first experience with FCP. As a retired technician who works from home FCP has always been able to stay a notch above the rest of the online european parts retailers. My oder arrived quickly and more importantly accurately. I like to order OEM parts for my Volvos and FCP has a great selection with reviews for everything they offer which allows me to save some money!

Thanks again
"

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Verified
2/5

2014-03-12

"3 purchases in a row that had the wrong parts (2 different vehicles). Looks like my car has a split year VIN, but it seems like FCP should know this. Not a big deal for wipers, but with the suspension parts & coil, I had a vehicle down when the wrong parts arrived."

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