ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.75/5
Chance of future purchase:
3.75/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2014-01-17

"Quality product; best price; flawless execution - what else can you wish for?"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-01-17

"Quick response, good service, reliable merchant, nice price. We searched high and low for a CAT that would work on our Volvo V70 and the one we ordered from them did work! The aftermarket CAT (a DEC model) helped our car pass the annual check a few weeks after it was mounted. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-01-17

"My overall experience with FCP Euro was excellent. Our Original order was not shipped even though payment had been made. I emailed the company and received an immediate reply. The part arrived within days of my email. Part was as described.

I would recommend purchasing parts from FCP Euro based on their prices and customer service. Error's happen and when they do it is much appreciated when dealing with a online company that the process to fix the issue is smooth and stress free.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-01-17

"FCP Euro is without a doubt in the top three of best part suppliers! They carried a diverse selection of parts for my 30+ year old Mercedes. Even though I opted for the free shipping which is said to take up to fourteen days, I noticed zero difference in quality and time between the next shipping option. A+ They have earned my future business!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2014-01-15

"I had some trouble on everything.
Place an order by call,gave to them the info of my car, 8 work days later found out that they send me parts for a different car.
I called in they told me they sorry and that they going to send me right parts as soon as they can. 3 day later called in to ask to reimburse me,that I was looking for a different part more expensive that had priority for me. They told me that they going to give the money back. It didn't happend par of my order the rotors where deliverd in my house 1 day after the call,I calld again, I wasn't reimbursed yet they asked to resend back the parts,after almost 3 weeks Back and forth I felt obligated to ask for the missing part to be delivered,I only going to have business with them if they going to be the only dealers left!!!!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2014-01-13

"Great service! I am happy they have succeeded in maintaining personalized customer service. All communications were thorough and efficient. The parts ordered arrived at my front door in no time at all. I will continue to rely on FCP for future car part needs."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2014-01-12

"always helpful, priced reasonably and shipped expediently."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2014-01-12

"Ordered from Australia and more than satisfied.

Parts are good quality for an affordable price (between 5 and 10 times less expensive than the dealer here), fair shipping cost, and moreover, excellent Customer Service which answer your questions very quickly.

Definitely I would recommend them and order my futur parts on their website.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-01-12

"These Guys seem to be a good supplier from my 1 transaction. Parts was not a direct replacement and they researched it and found for some reason Audi did not show the one I had( early first year). They graciosly offered to take it back but I opted to modify my car to make it work based on the research they provided.

Bill
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-01-11

"Very happy with the fast shipment, accurate order fulfillment, quality and price of the parts shipped for my BMW .

The only problem was that the Bowden cable that I ordered for my BMW Z3 wasn't pictured on the website. I thought I had the right cable, but when it arrived, it wasn't the correct part. It did fit my car, but was not the portion of the hood release cable that I needed. The error was clearly my fault, but a photo would have prevented the error. I later discovered that FCP didn't even carry the part I needed.

On the bright side, while removing the old cable, I bent it irreparably and needed the cable mentioned above after all, so all worked out well.

I thought the prices were good for the items, and appreciated the free shipping--FCP required a low minimum purchase to qualify for free shipping.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-01-11

"I've been buying from these guys for years and have always found them to have great prices and extremely helpful in clarifying any questions. If they don't have something on their website, send them an email and they will send you back a quote. They make buying online a breeze."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2014-01-11

"After being a VW only guy for the last 25 years, I recently purchased a '98 Volvo V70 xc w/ 165,000 miles and was wondering where in the heck to get the parts I needed to get the car back to "stage 0" for reasonable money; but I didn't want to get cheap eBay chinese parts. I stumbled upon FCP's website, and I was glad I did! They truly care about thier customers, and label each part on their website with several part numbers, info about the part and what it fits etc. But, what sold me was the fact that they have installation tips listed with each part, and sometimes videos! I watched so many of the Volvo DIY videos that I know them inside and out now. I've always fixed my own cars, and this site made me feel like they were talking directly to me, and I get the impression they are all car guys there as well and know that not everyone has the money to take their cars to a shop for every little thing that breaks. I also appreciate the fact that they encourage you to leave reviews, good or bad, about the parts that they are selling; I thought, yea right, they'll probably delete my review like Home Depot does if you leave any kind of semi-poo pooing of a product... but, you know what? They did not! They put every single review I have posted on the site. They also reward you for leaving reviews and staying active on their site. The $25+ free shipping is awesome too! Keep up the good work guys, I'm sure I'll have to order more Volvo related items here soon enough... ha ha ha -Royce C."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2014-01-11

"FCP Euro always has the parts I need and living a couple of states away I always receive them in a couple of days. I have a yard full of various Volvos and so does other family members."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges

Verified
5/5

2014-01-10

"Just what I was looking for and the prices are fantastic!! Free shipping was a plus, and was extremely fast. Thank you!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-01-10

"I got a hood strut. Fit perfectly. Great price, fast shipping."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A