ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.75/5
Chance of future purchase:
3.75/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2014-01-10

"One of the most complete on-line OEM parts stores for my BMW and VW. I found many parts I need here, where I had trouble finding them elsewhere. I found myself coming back to FCP Euro time and time again for high quality parts. Definitely my favorite place for shopping parts. Low limit for free shipping too ($25), would be great if parts can be shipped a bit faster - but then I'm on the West coast so it's understandable."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-01-10

"Their exchange and satisfaction policy is exactly as advertised, no hassles. Exchange went seamlessly and I was not out of pocket due to a part that was supposed to be compatible, which was not. Bravo. I don't remember anyone else on the 'net having service this good."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2014-01-10

"I've ordered from FCP for a few years now and they are always my first choice -- they have what I need at good prices and customer services is top notch."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-01-10

"Having 2 VWs and performing my own maintenance FCP Euro is the first place I look to for replacement parts. They have an excellent selection, very competitive pricing and a very user- freindly website. I would highly recommend them for those who do their own automotive repairs."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-01-10

"Great People, great parts. Their customer service is zappos good or better. High marks. I will continue to buy my parts from FCP and they have earned my loyalty."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2014-01-10

"Always enjoy doing business with FCP. Keep up the good work. Price and shipping is always fast and reliable. With returning customer discounts, it made my BMW E36 M3 cooling system overhaul affordable and able to upgrade to better components. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2014-01-10

"Inexpensive. fast shipping, great people to do business with !!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-01-10

"Besides the great website and selection, the shipping is fast and the parts are as advertised. Customer support seems to be top notch."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-01-10

"items were exactly what I ordered and shipping was fast. Shipping cost was more than the cost of the bulbs."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-12-28

"Love this site, they worked with me and what i can afford. Lou was the biggest help and hands down he is the man, i will be friending my wallet with this online store.


-War Machine


"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-12-21

"FCP Euro was great to deal with. First off when I ordered I typed the incorrect zip code. I noticed it on the email receipt and sent an email to inform them, within a half hour I received a reply it was corrected, this was on a Sunday! The shipment went out faster than an Amazon order. From my experience with them I highly recommend this company. The product was as advertised and pricing was fantastic. I will order from them again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-12-04

"FCP has been exceptionally helpful with not only product information, but also returns when the wrong parts were ordered due to misinformation on my part. The ease and help from FCP was one of the reasons why I felt comfortable adding another Volvo to my family garage.

Thanks FCP!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
4/5

2013-12-01

"Shipping to Canada too expensive (rockauto ships for half the money)"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-11-21

"I recently purchased an '88 BMW. This is my first experience in repairing an older car. I am very glad I stumbled upon FCP Euro. The price, service, ordering, follow-through, and communication are all excellent. An excellence comparable to the top tier of the Fortune 500. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-11-20

"I ordered BMW coolant/a few bulbs/washers to get free shipping yesterday 11/19 and i just literally 5 minutes ago received it today 11/20. They have the best price on BMW coolant and do free shipping over $25. Have ordered other stuff in the past and can definitely recommend them. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges