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3.75/5
Chance of future purchase:
3.75/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2013-10-09

"FCP Euro sells parts for European automobiles at reasonable prices, and delivers the order on time. I will buy more at FCP Euro in future."

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Verified
5/5

2013-10-09

"Must say a business that cares. Excellent service and price"

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Verified
5/5

2013-10-09

"I was very satisfied with how fast the product shipped out. Everything fit perfectly and there was no hassle. The one gripe is that I found the product for a slightly lower price somewhere else after I ordered, but the quick shipment from FCP made up for the savings. "

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Verified
5/5

2013-10-09

"GREAT prices, fast shipping, and excellent customer service. I ordered a replacement part for my BMW 545i and have had no problems out of the product I ordered. Will use this company again!"

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Verified
5/5

2013-10-09

"I am really glad that I found this site for my BMW parts. They have great prices and the shipping is crazy fast. I also love the fcp tech videos on youtube. That video got me through a pcv replacement on my 528. I wouldn't have tried that level of project without the videos.
http://www.youtube.com/watch?v=BSKuZFgAdWU
Gareth Foley is pretty funny.

Also I ended up returning some o-rings and it was super simple. I filled out the included form and that was it. The money went directly into my bank account without hassle.
"

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Verified
5/5

2013-10-09

"Outstanding company to deal with. Had a part failure (manufacturing defect)3 weeks later and FCP overnighted a replacement part, no questions asked. I highly recommend this company for their service and highly qualified personnel"

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Verified
5/5

2013-10-09

"I found FCP after doing a search for the parts I needed. There prices were amongst the lowest and there customer service was exceptional. I will definitely use them again."

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Verified
5/5

2013-10-09

"Great. Great service, Great product, and Great Support. Shipping took a bit longer than I expected, but it was a very large package. "

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Verified
1/5

2013-10-09

"I am amazed that FCP asked me to write a review after the many issues I have had with them. This is the 3rd order in a row that has come through with an incorrect part. This last one was an on-line order. When I called to report the mistake the rep advised me not to rely on the website but rather call for them to cross reference part numbers to their book. Not a very reassuring answer. I have had problems the wrong brands, wrong parts, and delayed shipping with promised dates. Dont use these guys unless you can afford to have your car down for awhile and the frustration is worth a few dollars in savings.. Their customer service is horrible. They dont return phone calls or offer solutions. I will never use FCP again."

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Verified
5/5

2013-10-09

"Highly recommended!

I have three older Volvos in the family and have been ordering parts from FCP Euro since before they were FCP Euro (fcpgroton.com) The oldest email I could find was from 2004, but I was buying parts by phone for several years before then.
Brakes, suspension, starter, tune up, heater core, hoses
My 1996 850 has almost 300,000 miles, son's 1997 850 has 200,000, wife's 1998 S70 165,000 miles.

I recently bought a 2008 Subaru Forester and found FCP had Akebono brake pads at a great price with free shipping!

When I didn't like the sound an aftermarket starter made after I installed it, they quickly exchanged it for a Bosch. (The starter worked fine. It just made a different noise than Bosch. Electrical parts that have been installed are not usually returnable.)

"

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Verified
5/5

2013-10-09

"Excellent communications, packing and speed of delivery!"

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Verified
5/5

2013-10-09

"I purchased a 1997 Volvo V90 recently to use as a second vehicle. I was a backyard mechanic years ago and looked forward to maintaining the Volvo myself. So far I have purchased FCP's timing belt/water pump kit, replacement signal light lens, flame arrester, engine splash panel and some other misc. parts. The service, pricing and shipping has been great. I did call one morning and spoke with Joe re: a question concerning seals contained in the timing belt kit. He took the time to walk out to the warehouse while I was on the phone and answered the question completely. So far I have purchased two orders with FCP and plan to use them in the future as needed. Their customer service is exceptional along with their interest, follow-up and responsiveness."

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Verified
5/5

2013-10-09

"I ordered a pair of tie rod ends for my '87 BMW 325ic. The order was processed quickly and the parts arrived to my door the same week. FCP's prices are always competitive and they have one of the easiest websites to navigate when shopping for replacement parts. Can't ask for anything more!"

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Verified
5/5

2013-10-09

"I inadvertentely ordered the wrong amp alternator. Jason quickly diagnosed my error and Chris Auger quickly exchanged alternators. The core charge was promptly refunded. I have ordered multiple parts for my 2007 Volvo and the orders have been accurate and quickly shipped. I trust FCP. Robert"

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Verified
5/5

2013-10-09

"Great price and awesome service. Who could ask for more?!?!?!"

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