ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.75/5
Chance of future purchase:
3.75/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2013-08-29

"THE best online parts store for Mercedes bar none. Great pricing and the lifetime warranty can't be beat. Free shipping over $25 makes them a no brainer."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-08-29

"These guys are awesome! Not only they are there to talk to on tech issues, but they are also there to make sure you are satisfied. Most recent free shipping/return policy is a true proof of that. Product, service and value are all there. Like one reviewer summed it up with three words: "you guys ROCK"!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-08-29

"Fast shipping and good prices! A+"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-08-29

"FCP Euro has treated me very well with fast shipments, price matching and great warranty. I prefer to buy from them. There are times where other 'Euro' part sites will have an edge on availability on manufacturer specific parts but it's worth checking here first. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-08-29

"I recently bought a used Volvo which needed some parts and Iv had a great experience with FCP. Iv been a do it yourselfer for years and recently found FCP on a Volvo car forum that I use. Overall the shipping was much faster than expected and the price for parts was great. I definitely recommend this site to many others as an affordable solution for car parts. What was most surprising was I ordered a suspension part and picked the 10 cheapest shipping and the part was at my door the next day, this may be due to my house only being a couple of states away but that was the fastest shipping I have ever seen."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-08-29

"Since some time ago I always check for parts in FCP, always excellent quality and fast shipment (getting parts by UPS but site shows "free without tracking" - wonder who ships parcels without tracking still - but second time CT to MA it's UPS).

Both FCP-branded VW B5 front control arms kit and Meyle rotors/pads work just fine.

They also post great DIY videos! Real professionals who are truly passionate about their work.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
3/5

2013-08-29

"I had a good experience ordering parts and contacting FCP to add an additional part to my order. However, when the order arrived I was given the wrong part and another part showed up missing 4 gaskets (coolant part). I had to purchase the gaskets locally at my VW dealer. I contacted FCP and they refunded me for the error as well as my VW gasket invoice. They made me whole but I worry about ordering from them in the future."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-08-29

"I have 3 BMWs, do most of my own maintenance and have purchased a LOT of parts from FCP Euro. Their prices are generally better than others (Like Pelican) and since I am in Western Pennsylvania, the parts typically arrive in 2 days instead of 4 from the other guys, who are mostly on the west coast. Every once in a while, they will not have a part I need, but they are not common parts. The free shipping option is great, but don't get nervous if the order says "ready to ship" for several days. They ship the item right away and you get it in the normal time , they just don't update status for untracked orders."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-08-29

"I am very pleased with the quality of parts, fast delivery."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-08-29

"I was shopping for an oil cap for my 2006 VW GTI and dealer wanted $80! Could not find the right size cap with other online stores and saw FCP Euro's ad for $14.95! Was leary about ordering out of country, but the cap arrived and looks exactly like the original and fit perfectly. I highly recommend doing business with them"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-08-29

"Great selection, pricing and fast shipment. What more can you ask or?"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-08-29

"Great prices and fast & free shipping on my Meyle rotors and Akebono pads for 2003 BMW 525i."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-08-29

"I had own 2 MB and 1 AUDI , lately I has bought some part from FCP Euro the price is unbelievable alot cheaper than dealer , FCP Euro carrying the same as original like dealer and made in Germany.
I have to say they are good service fast shipping and best quality.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-08-29

"Very please with FCP's service and products. I am a repeat customer. You treat me good, I keep coming back.

Peter
"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-08-29

"I have dealt with FCP a multitude of times and I would fullt support the notion that they ahve gotten better and better with time and experiance. They are no doubt a strong and growing business eager to please their clients with both competitive prices and praise worthy customer service.
I've been a customer for about 5 years and I Dont see why that would change.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges