"Great experience buying parts thru FCP euro, quick and easy from ordering to delivery to the door. Competitive prices and great range of parts and tools. I look forward to buying more goodies for the Merc soon. Big thanks to the team at FCP euro."
"Over the course of a month I spent just over $400 with this vendor. When I made my last purchase, I desperately needed engine mount bolts (approx $10) asap, so I paid extra for overnight shipping (which was more than double the price of the bolts). Unfortunately the bolts I received were not the part I needed, so I had no transportation when I desperately needed it. The bolts I received were for the engine mount bracket, but the item description made no mention of the bracket. It simply stated they were engine mount bolts. I felt an error like this could have been remedied quite easily, but it wasn't. Not even a response. Ive since found other vendors, and have yet to have an issue like this after numerous orders. "
"I paid for 2 day shipping and it ended up being 3 weeks, I would like a refund of the money I paid towards shipping "
“Hello we are very sorry for this inconvenience and we have went ahead and refunded you in full the shipping you had paid. It is never our intention to delay your package and we want to make sure we make this right for you. Again our apologies and Happy Holidays.
Joe@FCPEuro”
"Lifetime support for products. FCP Euro stands behind their gear. Always on time and good quality parts. Plenty of technical support for the DIY folks."
"My third order from FCP Euro this year. They have been consistent in their delivery of new OEM and OE BMW parts. Additionally, their order tracking system is transparent and informative. Items have arrived as promised or a day early."
"This Store is perfect for getting parts for my BMW, I only wish they had more kits available, as it is easier to buy a kit than piece by piece"
"Fast shipping quality products "
"Great website! Plus they ship to Puerto Rico!!"
"Best of both. Pro's that know the products they sell and prices that beat the others.
And, with a bonus of knowing that the parts they sell have a life time guaranty.
Contentment. Thanks FCP. Business well done.
Alonzo. "
"I searched all the mainstream parts outlets for replacement brake rotors for my 2014 Q7, and then I gound FPC. the parts I ordered promptly showed up, and I have zero complaints. I will gladly return for any future Audi parts needs."
"Just what I ordered. Fast service. Packaging was great. Works great"
"Had a mix up with a part I received. The issue was a manufacturer issue, not FCP Euro's fault. FCP Euro's staff was quick to fix the issue. They verified replacement part was correct before shipment to avoid any further delay."
"FCP Euro provides an exceptional customer experience from the user interface of their site through purchase and delivery. Follow that with an amazing return policy and they're hard to beat when it comes to buying oem parts for your European automobile. "
"Great selection, excellent value, and super fast shipping! I highly recommend FCP Euro!"
"These guys always have what I need and at a great price. Shipping is always on time. OEM quality parts not cheap junk."
A rep from FCP Euro, FCP Euro, has responded:
“Hello,
I am deeply sorry for this inconvenience. I see you reached out to us on the evening of 10/24. We replied the morning of 10/25 and just awaiting your reply. We are more than happy to send out exactly what you need at no additional cost to you obviously and get your shipping refunded to you. If there is anything else I can help with please let me know.
Joe@FCPEuro”