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Product & services pricing
3.80/5
Chance of future purchase:
3.99/5
Shipping & packaging:
4.14/5
Customer service:
3.90/5
Return/Replacement policy:
3.86/5
Featured Review


Verified
5/5

2024-08-08

worked well

"order flowers and the delivered flowers were similar but there was less than in the pictures shown. "

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Verified
5/5

2024-08-08

Great service: easy, on time, and a fair price

"Birthday roses for my daughter (Rose is her muddle name after all): I like supporting local businesses, but in this case it was becoming a hassle finding someone who could deliver a dozen roses at a reasonable price. Finally ordered via FTD- easy. And most importantly, my daughter was delighted. "

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Verified
5/5

2024-08-08

Great!

"Always so easy to send beautiful flowers from this website. Easy to navigate and always gorgeous arrangements. Pick, pay and on your way!"

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Verified
3/5

2024-08-08

Delivered bouquet not as pictured

"Delivered bouquet not as pictured. I bought the premium upgraded version, and it didn’t look like the example given.

Some of the flowers died before a week was up.
"

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Verified
5/5

2024-08-08

Great service.

"I ordered from Canada for flowers to be sent to Arizona. Everything went smoothly. I was very happy. "

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Verified
5/5

2024-08-08

Excellent and fast service

"When I purchase my gift I completely forgot to add a message. I contact customer service right away and they were able to contact the message for me and they were very quick to respond back. Would definitely order another flower here"

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Verified
1/5

2024-08-07

Poor service from FTD

"I ordered flowers for a friend for a death in the family. After discovering the bouquet didn't arrive, I re-ordered. When the re-order didn't arrive, the representative offered a bigger bouquet and assured me that they would be delivered that afternoon. Reorder was still not delivered so I did a "chat" and requested to get my money back.

What in this world? FTD has been delivering flowers for eons! Such sub-par service. I won't be using FTD ever again.
"

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Verified
4/5

2024-07-31

Unique gift

"Most all floral sites have the same type of arrangements with vary pricing. I look for unique gifts. Your site usually has something a little different."

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Verified
5/5

2024-07-31

Satisfied Customer.

"There is nothing more to add. First in a while that my order was delivered timely. And was satisfactory"

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Verified
5/5

2024-07-30

Great

"Easy to order n it was delivered on time!"

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Verified
4/5

2024-07-30

Room for improvement

"Title says it all and wood love real person contact "

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Verified
5/5

2024-07-30

Online order

"Ease in placing online order, same day delivery option, and delivery communication."

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Verified
5/5

2024-07-30

Wonderful

"I sent this as an anniversary gift. It was lovely and a good value .
I will definitely use FTD again.
"

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Verified
5/5

2024-07-30

"I ordered a bouquet to help cheer up my granddaughter who was 9 months pregnant. The flowers were beautiful (she sent me a picture) and they were delivered the same day. She was pleased. I was pleased. You did a great job. Thank you FTD. "

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Verified
5/5

2024-07-30

Sad Event ... Beautiful Flowers

"It was the death of a friend's mother that brought me to FTD. The selection was great. The service was excellent. "

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