"Ordered flowers last week with no problem.
Tried to make another order today, and I could not easily make an order. Had to put all the information 3 times, there was no phone number to call, finally made a call , and I was glad to talk to a person. Sadly, I could order the basket of flowers I originally wanted to order, so had to order an arrangement that she chose. I could not believe that my order last week went so smoothly, and the second order was a disaster!!!"

"The arrangement was delivered the same day and looked even better than the one I chose online."

"The flowers were fresh, and the arrangement arrived on time. BUT, if you are going to use what seemed like an insufficient amount of flowers [for the upgraded arrangement], use a smaller vase. The few flowers just left a lot of gaps, so it arrived looking like half the flowers fell out before they arrived. I had to fill it in with regular garden flowers, to make the arrangement look full in the huge vase."

"Long time satisfied customer. "

"What was ordered was what was sent. The recipient was very happy wih her orchid plant which will last her a long time. Several new buds were on the plant too."

"These were for a friends birthday, she was pleased with them, so as long as she was happy, In good "

"Easy to order. Delivered on time and looked exactly like the photo"

"Ordering was easy and all costs were shown. I didn't get a surprise on the billing. Also the flowers were delivered on the day selected, and I got an update when the flowers prepped and delivered."

"We ordered an arrangement to be delivered to a bereaved friend. The online ordering experience was simple and efficient. The delivery process was timely and the flower arrangement was beautiful. "

"When my flower order arrived one day late, FTD sent a second beautiful arrangement to the same recipient. It was a great way to resolve things."

"The arrangement was delivered as said and it was exactly what we picked out on the website."

"They did such a beautiful flower arrangement and their customer service was fantastic!"

"Excellent timely service. I’ve used for years. "

"I ordered the flowers Friday night. They arrived first thing Saturday morning! My daughter loved the bouquet! "

"Home and waiting, but delivery to neighbors with no explanation. Only reason for 4 stars vs 5 stars. "