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Product & services pricing
4.18/5
Chance of future purchase:
4.16/5
Shipping & packaging:
4.07/5
Customer service:
4.01/5
Return/Replacement policy:
4.06/5
Featured Review


Verified
2/5

2021-09-06

Not good

"Too expensive, not much to chose from, and I can't figure out how to turn off the automated charges so now I'm charged 35.00 a month. And it won't allow me to rate 2 stars"

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Rep reply posted 2021-09-06
A rep from FabKids, Member Services, has responded:

“Hello Catherine,

We are sorry to hear if you are unhappy with our pricing. We will contact you within 48 hours for further assistance.

Best,
Nelle”


Verified
5/5

2021-09-05

Very good

"Perfect "

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Rep reply posted 2021-09-05
A rep from FabKids, Member Services, has responded:

“Hi Yadiris,

Thanks for your effort in writing a review! It's wonderful to know that you are happy with your experience with us. Your satisfaction is what we always aim for!

Best,
Cathy”


Verified
5/5

2021-09-05

Boots to match Papa's boots

"Our daughter, and her 3 year old identical twin girls live with us and what a great joy. I walked into the front room last Sunday morning and Kai was trying Papas boots, she was not willing to take them off so I had to be creative and then I told her Nonna would get her and Hazelle matching boots ( just like Papa. The boots arrived fast and they are made durable and very nice looking. "

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Rep reply posted 2021-09-05
A rep from FabKids, Member Services, has responded:

“Hello Jeanne,

On behalf of all of us at FabKids, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Cheers!

Best regards,
Chad”


Verified
5/5

2021-09-04

First time order

"I was having trouble with the website it kept freezing up so I called in this gentleman to help me wins on through the end can’t wait to get my items!"

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Rep reply posted 2021-09-05
A rep from FabKids, Member Services, has responded:

“Hello Belinda,

Thank you for taking the time to share your awesome shopping experience with others! We hope you'll like your purchase and please feel free to give feedback once you receive it. Have a fabulous day!

Best regards,
Chad”


Verified
1/5

2021-09-04

Not recommended

"Never have a good amount of new clothes a d styles to choose from, expensive and poor quality!!!!"

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Rep reply posted 2021-09-04
A rep from FabKids, Member Services, has responded:

“Hello Megan,

We're sorry to know that you are disappointed with our products' availability. Your feedback is essential, and we would like to address your concern as quickly as possible. Our Member Services team will email you within 48 hours to assist you.

Best,
Bella


Verified
4/5

2021-09-03

I bought clothes and shoes

"my oppion is you have great clothes. More times than not you don't have sizes I need. Thanks for good quality clothing. "

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Rep reply posted 2021-09-03
A rep from FabKids, Member Services, has responded:

“Hello Lori,

Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with the availability of our products. For further assistance, our Member Services team will be contacting you within 48 hours.


Best,
Nelle


Verified
1/5

2021-09-02

No Returns/Exchanges for Canadians!!

"I'm really upset to discover the false advertising on their page. They say all over "free returns & exchanges" but no where does it state 'for US citizens only'. To my shock and dismay, my shoes arrived (which the shoes themselves are lovely), but I needed to exchange one of my kids shoes for 1 size larger. What a nightmare it was trying to figure out how to do this! Their customer service reps are all from the Filipines and they don't know their own company policies! One rep told me to print the returns INSTRUCTIONS page and I could return my shoes for free that way, which didn't seem right to me. It states right on their returns page "at this time, we cannot provide return shipping labels from Canada." Gee, that would have been great to know before ordering! The rep told me the Order #, and RMA# she created would be enough for a return label. She told me to click the RMA link and it should generate a label. It never did. Further digging I discovered if you are from Canada you will need to PAY to have the shoes shipped back. Further to my discovery it states in the small print for exchanges "exchanges are not offered in Canada at this time".

So beware. If the shoes don't fit you will be paying more then expected for these "discount" shoes.
"

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Rep reply posted 2021-09-02
A rep from FabKids, Member Services, has responded:

“Hello Tara,

We are sorry to hear if you are unhappy with our returns and exchanges policies. We’ll get in touch with you within 24-48 hours and get this resolved as soon as possible.

Best,
Nelle ”


Verified
5/5

2021-09-02

Great

"Love the material and quality fits my daughter’s style perfectly. "

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Rep reply posted 2021-09-02
A rep from FabKids, Member Services, has responded:

“Hello Nazhanda,

Wow! Thank you for the positive feedback! We are happy to know that you love all our products. Rest we will continuously create unique designs, affordable, and the highest quality products to choose from.

Best,
Nelle ”


Verified
5/5

2021-09-01

Great shoes for a great price

"Initially, I had a hard time placing the order. Customer service was incredible and once the order was placed, items arrived in great condition and were much higher quality than I was expecting. Super cute shoes!"

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Rep reply posted 2021-09-01
A rep from FabKids, Member Services, has responded:

“Hello Kara,

Amazing! Thank you so much for your wonderful feedback! We appreciate your time to share how satisfied you are shopping with us. We hope that you'll enjoy your purchase and thank you for choosing us!

Best,
Bella”


Verified
5/5

2021-09-01

Excellent in every area.

"Sorry that I forgot his name, but he is from the Philippines, he was a very professional person as well as very helpful with my need. I sure give him a 100 rating and I really enjoyed talking to him, he knew how to solve my problem in a very professional way. Thank you.

Esther Ibarra
"

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Rep reply posted 2021-09-01
A rep from FabKids, Member Services, has responded:

“Hello Esther,

It was great of you to point out the positives you've experienced with our customer service. We would love to continue providing excellent service to awesome members like you!

Best,
Bella”


Verified
5/5

2021-09-01

Great quality

"My daughters loved their outfits and shoes. Brand is true to your kids regular size, colors are bright and the material feel good. Definitely recommend it."


Rep reply posted 2021-09-01
A rep from FabKids, Member Services, has responded:

“Hello Ana,


The team here at FabKids is so thrilled to hear such good feedback, and we're proud to be one of the best sources of kids' apparel!

You are awesome!

Best,
Bella  ”


Verified
5/5

2021-08-31

Good

"Thank you!
Good services
"


Rep reply posted 2021-08-31
A rep from FabKids, Member Services, has responded:

“Hello Carolyne,

Awesome! Thanks for sharing your great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!

Best,
Nelle ”


Verified
3/5

2021-08-31

Size chart

"Their was no size chart to look at when ordering shoes for older kids "

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Rep reply posted 2021-08-31
A rep from FabKids, Member Services, has responded:

“Hello Deasia,

Thanks for writing a review regarding our size chart. We will contact you within 48 hours for further assistance.


Best,
Nelle”


Verified
5/5

2021-08-29

Happy

"But still waiting for my kids school shoes
"

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Rep reply posted 2021-08-30
A rep from FabKids, Member Services, has responded:

“Hi Amanda,

Thanks for your effort in writing a review! It's wonderful to know that you are happy with your experience with us. Your satisfaction is what we always aim for!

Best,
Cathy”


Verified
5/5

2021-08-28

Amazing shoes

"I love fab kids. I always order from them they have amazing shoes and u get them delivered right to ur home. My daughter loves the shoes. They offer great discounts for members. It’s definitely worth it "

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Rep reply posted 2021-08-29
A rep from FabKids, Member Services, has responded:

“Hello Christina,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad”