"I love the quality of your products. So must so many others, because my faves styles are never available in my size. Very frustrating! "
"The clothes feel so great"
"The 80% off everything for new customers deal is wonderful, i’m even gonna get other family members to hop on the train! "
"By being a member of Fabletics, you feel a mission to choose a thing per month or must be reminded to cancel before 5th of each month! If not, you must use all VIP tokens at the end of year before expiring!!"
"It was easy choosing what I wanted! I can’t wait to get them "
"I will wait for the delivery to wrkte a better revie"
"I have been shopping with Fabletics for many years now and they are always amazing!"
"I attempted to make an 80%of purchase this morning. I received a message from the site stating the my bank denied the purchase. Then, i went back for a second attempt later in the day, and was charged full price. Ironic that the sale price wasn't accepted, but the retail charge was?! I won't buy from here. "
“Hello Randi,
I can totally understand how frustrating that must be. It’s incredibly disappointing when you’re expecting a sale price and end up being charged full price, especially after you were told the purchase didn’t go through initially. It definitely feels unfair when things don’t go as expected, and I can see why you’d feel upset. I hope you find a better experience elsewhere that meets your expectations. You deserve to shop without these kinds of surprises. Our aim is for you to be satisfied at all levels and find the most suitable way to fix your concerns without delay, so our Member Services Team will contact you shortly via email to assist you further.
Best,
Mary
”
"Very easy to shop and super deal with 80% off offer! For the exceptional quality of Fabletics products, the offer was way too good to pass up! Love Fabletics!!"
"I love your leggings the most. They fit perfectly and so comfortable!! "
"Very user friendly website! "
"I finally settled on a selection that seemed worth using a member credit. Most items were sold out. "
“Hello Amanda,
I’m sorry to hear that most of the items you were interested in are sold out, especially after you took the time to find something that felt like a good use of your member credit. That must be really frustrating. It’s disappointing when the options aren’t available when you’re ready to make your choice. I hope you find something else that works for you soon. Our aim is for you to be satisfied at all levels and find the most suitable way to fix your concerns without delay, so our Member Services Team will contact you shortly via email to assist you further.
Best,
Mary
”
"Quality looks great but have not received yet…website was pretty easy to navigate…prices are on the steep side…unless on sale
Felt that shipping should have been free for a new customer"
"I am a new Fabletics customer and finally getting back into my fitness journey 8 months postpartum. The website was easy to navigate and there were many good product options (and good deals!) but...
I wish there were more models available to preview clothing on. I was so excited to see larger and curvier models in addition to smaller and leaner models, but I didn't see many "mid-size" bodies that look like mine. This would have made the shopping experience even better!"
"Easy to use website and lots of variety of clothes "
"All XS and S sizes are out of stock and there´s no option to ask to be informed when the sizes are available. "
“Hello Silvia,
I can understand how frustrating that must be, especially when you have your eye on specific sizes. It’s disappointing when the items you’re looking for are out of stock, and it’s even more inconvenient when there’s no way to be notified when they’re available again. I hope they restock soon, and that you’re able to get the items you want! Our aim is for you to be satisfied at all levels and find the most suitable way to fix your concerns without delay, so our Member Services Team will contact you shortly via email to assist you further.
Best,
Mary
”
A rep from Fabletics, MLTechstyle, has responded:
“Hello Hamed,
I can understand how frustrating that must be. Feeling obligated to make a choice each month or having to remember to cancel before a certain date can definitely create a lot of pressure. It’s especially frustrating when you’re left with VIP tokens that you have to use by the end of the year to avoid losing them. You deserve a shopping experience that feels more flexible and less stressful. I hope things become a bit easier and more manageable for you moving forward. Our aim is for you to be satisfied at all levels and find the most suitable way to fix your concerns without delay, so our Member Services Team will contact you shortly via email to assist you further.
Best,
Mary
”