"I love the quality of your products. So must so many others, because my faves styles are never available in my size. Very frustrating! "
"That was a good experience!"
"I love all the new outfits I got from Fabletics. They make me look good and feel comfortable. I love the quality of them. They were also delivered pretty quickly."
"THE CLOTHES ARE HIGH QUALITY, GOOD PRICES AND FAST SERVICE. THERE IS NO OTHER COMPANY OUT THERE THAT BEATS KATE HUDSON'S FABLETICS FOR QUALITY SERVICE AND ITEMS."
"Estupenda!! Con mi cuenta registrada fue todo muy rápido "
"Nice deals make me naughty before christmas!"
"I love fabletics and the two for one deal is fantastic"
"Items are exactly as described "
"The quality of the products are always amazing, soft and durable. They are my favorite "
"Good selection of sizes left on sale items."
"Easy to navigate website. Love the sale items"
"I called to re open my account I placed an order but my order was cancelled "
"The clothes are great quality and great for working out!"
"Took me longer than it should to place an order. Website kept freezing everytime I went on. "
“Hi Heather,
We sincerely apologize for the frustration you experienced with our website freezing during your order process. We completely understand how annoying it can be when technical issues slow you down, especially when you're trying to complete a simple task. Your experience is not the standard we strive for, and we are actively working to resolve these issues and improve the website’s performance. Our Member Services team will contact you via email shortly to assist you.
Best,
Kim”
"Comfiest pants ever, love!!!"
"The clothes are nice. They're decent quality, good range of sizes and inseams, cute, and hold up well. The subscription is a bit of a joke. There's never any outfits in stock in order to use your VIP credits for. So you end up getting seperate pieces for them, which often cost less than you were originally charged for the monthly credit."
“Hi Bryn,
We truly appreciate your feedback and are glad to hear that you’re happy with the quality, style, and fit of our clothes. However, we’re very sorry to hear about your dissatisfaction with the VIP membership and the challenges you’ve experienced with using your credits. We understand how frustrating it can be when the items you want aren’t available to use your credits on, and we deeply apologize for the inconvenience. Your feedback about the availability of outfits and the overall subscription experience is incredibly valuable, and we will be reviewing this to improve our offerings and ensure a more seamless experience for our VIP members. Our Member Services Team will be contacting you right away.
Best,
Kim”
A rep from Fabletics, MLTechstyle, has responded:
“Hello Gloria,
I'm sorry to hear about the cancellation of your order, especially after you took the time to reach out and reopen your account. I can imagine how frustrating this situation must be. Please know that I’m here to assist you, and I’ll do everything I can to help resolve this issue for you. Our aim is for you to be satisfied at all levels and find the most suitable way to fix your concerns without delay, so our Member Services Team will contact you shortly via email to assist you further.
Best,
Mary
”