"I love the quality of your products. So must so many others, because my faves styles are never available in my size. Very frustrating! "
"The website gets glitchy which makes it difficult to look through the clothes"
"You don't have to pay the membership and you will still get the benefits of all discounts! Just don't forget to skip your membership!"
"Great shopping experience"
"I was a bit disappointed this visit. I was looking for maternity wear for my daughter and aside from scrubs there wasn't anything available."
“Hello Natalie,
Thank you for reaching out and sharing your experience with us. We're truly sorry that you were disappointed during your visit while searching for maternity wear. We understand how frustrating it must have been to find a limited selection, especially when you were hoping for more options beyond scrubs. We’ll be sending you a private message shortly, so we can address this matter as soon as possible.
Best,
Allison”
"Smooth operation with easy shopping and buying "
"I love the fabrics and wouldn’t wear anything else. Recently started buying the swimwear, and absolutely love it, especially the price! "
"Expensive, but quality clothing!"
"I tried to explain the error while I was checking out and he kept repeating it to me that rewards are this and I know how they work It just wasn’t showing up to my cart even though I had already added it but the price at checkout wouldn’t change or move it would stay the sa,e with the promo $5 and without it so he fixed it then he wanted me to update payment but didn’t even give me 2 minutes and he ended the chat like come on now I had to do the whole set up on another phone so I don’t disconnect from chat "
“Hello Israel,
We appreciate you sharing your experience. We're truly sorry you had trouble applying your rewards and that your interaction with us wasn’t as smooth as it should have been. We understand how frustrating it must have been to feel rushed and not have the issue addressed right away. While we're glad it was ultimately resolved, your experience should have been much smoother from the start. We’ll be sending you a private message shortly, so we can address this matter as soon as possible.
Best,
Allison ”
"Everything you guys have deals the website tell to try later and I sometimes miss out on my select items "
“Hello Lavonda,
We're truly sorry to hear that you’ve been experiencing issues with our website when trying to take advantage of deals and secure your selected items. We understand how frustrating it must be to keep getting error messages and potentially missing out on the items you wanted. That’s certainly not the experience we want you to have. We will send you a private message right away to address this promptly.
Best,
Allison ”
"I am sure the quality of the clothes will be great but to pay the 60$ just to get VIP aka more reasonable prices then to not be able to access the 19 dollar scrub sets for more than one purchase is greatly disappointing. I am sure I will be satisfied with what I bought but I would have loved to buy more pairs of scrubs for 19 dollars versus 50 even with the VIP membership. "
“Hello Hope,
Thank you for reaching out and sharing your feedback. We understand your frustration regarding the VIP pricing and the limited availability of the scrub sets beyond your first purchase. We truly appreciate you giving our VIP membership a try, and we're sorry if the pricing structure did not meet your expectations. We're here to help address your concerns as quickly as possible, so we’ll send you a private message now.
Best,
Allison ”
"Awful. Overcharged. Nightmare!"
“Hello Sue,
We're truly sorry about your frustrating experience with your order. This is not the kind of service we want you to have, and we understand how upsetting it must be to deal with delays, cancelations, and the difficulty of getting your credit refunded. We value your feedback and are committed to addressing these matters, so we will be sending you a private message shortly.
Best,
Allison ”
"everything was excellent it’s just when they say order bigger definitely order bigger. "
"My sons love the clothes!"
"Shipping times are terrible."
“Hello Lilah,
We're sorry for the frustration caused by the long shipping times. We understand how disappointing it can be to wait longer than expected, especially when you're excited to receive your order. Your time is valuable, and we know delays can take away from the excitement of shopping. Your feedback is also important to us, and we value the opportunity to resolve this. Our Member Services Team will contact you right away to assist you further.
Best,
Zeth”
"I really like the colorway they have for their fundamental pants, it makes wearing lounge wear more stylish."
A rep from Fabletics, ACavantechstyle, has responded:
“Hello Leslie,
Thank you for reaching out and sharing your experience with us. We're truly sorry to hear that the website has been glitchy, making it difficult for you to browse through the products. We understand how frustrating that must be, especially when you're trying to shop with ease. We're here to help address your concern as quickly as possible, so we’ll send you a private message now.
Best,
Allison ”