"Never disappointed dealing with Factory Authorized Outlet. My "go to" source for tools!"

"Bought a new saw that FedEx proceeded to loose. I got it two weeks later thank to Jose and Charles."

"Great experience with Factory Authorized Outlet. I would buy there again."

"Ordered a twin pack of 5.0 amp hour batteries very well packaged and timely delivery."

"Item in stock, shipped quick and priced reasonably. Will use again!
"

"I haven’t received my order. "

"Quick delivery as said. No
problems. Thank you."

"Had an issue with my order and they took care of it right away. Couldn't be happier"

"I elected the free shipping option, but it should not take two weeks. I’m still waiting on it. I Wanted to pick it up locally but for some reason Home Depot does not carry it in their stores, online only. Also it is my first timeordering from this place. I’m sure the milwaukee 3/8 impact wrench will be a blast!!!!!!!"

"factory authorized direct did excellent fed ex delivered to wrong street thankfully have good neighbors"

"Very fast and professional. Would recommend."

"They double billed my account and when I called about it, I was told not to worry that it would fall off eventually. I had to transfer money into the account twice to keep it from showing a zero balance. AND I still have not received my order. "

"I ordered the product on 11/26/18 and received it on 12/01/18 and it was in perfect condition."

"It was the best deal around "

"This company is not equipped to sell to large companies with multiple locations. Customer Service and Security clearance required to purchase from this company is more geared toward preventing you from buying their product than helping you."