ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Featured Review


Verified
5/5

2018-08-17

Very Professional.

"Received products as promised. "


Verified
5/5

2018-08-17

As expected!!!

"Easy to place order ! Shipping was just ok but nothing to do with Factory Authorized Outlet ! "


Verified
1/5

2018-08-17

No tracking info given still no package

"No tracking info given still no package Been over a week now "


Verified
5/5

2018-08-15

"everything worked perfect"


Verified
4/5

2018-08-15

Great

"Always easy to order on line and getting order to us in a pretty timely manner. Thanks "


Verified
4/5

2018-08-15

DCF680

"I ordered via the website and that went well. "


Verified
5/5

2018-08-14

Will buy again

"Competitive price, exactly what was ordered, delievered on time. Will buy again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2018-08-13

Dewalt Toughsystem online purchase

"I got received the best price on the internet along with free shipping. I was also surprised how fast the items were shipped to me. Factory Authorized Outlet is one of my main go to sites for the best deals out there."


Verified
5/5

2018-08-12

DC720 Drill

"Great experience and pleasure doing business with these folks."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2018-08-12

Good prices and that’s it!

"Originally ordered online however it wouldn’t let me change my address on my existing account. Had to call to change my address. Took another day to cancel the order and reorder the order. For some reason they just couldn’t change the address. Asked to have it by a certain date. Well that didn’t work out either. Best price on the internet but sometimes you want a little more than that."


Verified
1/5

2018-08-09

No Communication

"I called to make sure the item I needed was in stock. Indeed it was. I called 9 days later to check on the status of my order. The item I needed was on back order for another month. I was not informed until I called to check on my order. When I asked about my initial phone call about the item being in stock before I ordered, I was told that there was an inventory adjustment made the same day I placed my order. Again, no communication from FAO about my order until I called. "


Verified
5/5

2018-08-07

As expected

"Received items as expected and pretty fast"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-08-07

Awesome

"Fit perfectly I love it great product "


Verified
1/5

2018-08-05

Wrong Item was delivered!!

"Wrong Item was delivered!!"

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2018-08-05

Great site

"Got what I wanted for a good price. Works as expected"