"Excellent price, free shipping, no sales tax, and fast delivery! Couldn't have been better!"

"product replacement did not match the original, but they in the end gave me 100% refund vs the stated 80%"

"Item ordered was delivered promptly and was exactly as I expected."

"Item arrived damaged......"

"easy to order, took a little longer than I expected to receive my product. but all in all. very satisfied,"

"Quick ship with timely email notifications."

"I haven't heard anything from them about the item its been so long ago that "

"Fast, affordable and excellent quality.. "

"Great product at great prices, service top notch."

"I have always been very happy with my purchases. I have never had to return a tool to Factory Outlet. I will definitely return to Factory Outlet when i need to purchase another tool. I just wish their prices would come downnkkkkuiiii.,"

"Received the product I ordered but could have been a little quicker on delivery!"

"Genuine product, fast delivery, and fair price. "

"I ordered a Miter Gauge that said it was for a 3/4" x 3/8" slot. It turns out that it only works with T-slots and that was not made clear on the site. The vendor is working with me to get it corrected, but the site should have been clearer. Additionally, my order was split into multiple shipments and I was not informed that they would be coming from separate vendors in separate shipments."

"The Factory Authorized Outlet sells brand name products at Super prices"

"Explained problem and was given a viable solution."