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Featured Review


Verified
5/5

2018-02-03

Arrived on time and in perfect condition.

"These guys are awesome!!!"


Verified
5/5

2018-02-02

Excellent

"ExcellentIt exceeded my expectation"


Verified
5/5

2018-02-02

Makita saw stand

"Web site was easy to navigate all information was easy to understand. "


Verified
5/5

2018-02-02

Dewalt 24" Pro Tool Bag

"This my first purchase via Factory Authorized Outlet (FAO) and I am very pleased with the process and outcome which was much easier, faster, less expensive, and accurate than Amazon. I attempted to purchase the same tool bag via Amazon to no avail for they shipped the same "wrong" tool bag two times. I cancelled the order and quickly found FAO.

"


Verified
5/5

2018-01-31

On time

"Just what I wanted and on time thanks."


Verified
5/5

2018-01-31

Great Service!

"Good prices. Great and quick service."

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Verified
5/5

2018-01-29

Factory Authorized Outlet rating

"Fast delivery and the product looks great."


Verified
5/5

2018-01-29

Great

"Fast delivery great deal."


Verified
5/5

2018-01-28

Correct and Quick

"what i ordered came quickly"


Verified
5/5

2018-01-28

Great deal.

"Quick acknowledgement and delivery. Very pleased."


Verified
2/5

2018-01-27

still awaiting ,nothing yet'

"waiting for my product, not even shipped as today"


Verified
5/5

2018-01-05

Very satisfied customer

"I have placed several orders and have seen pleased with the products and service."

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Verified
5/5

2018-01-26

No problem

"No issues !!!!!!!!!!!!!!!!!"


Verified
2/5

2018-01-25

Failure to communicate

"One item back ordered but they failed to communicate with me about even after multiple calls. Customer service is not good."


Verified
5/5

2018-01-25

Awesome

"I purchased a Dewalt Table saw. It was delivered very fast. Upon delivery I opened the box to find that the miter gauge was broken. I contact Factory Authorized Outlet customer support, emailed them photos. I then got a phone call a few hours later saying they contacted Dewalt and that Dewalt would be sending me a replacement and wanted to confirm my ship to address.

I highly recommend FAO!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges