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Featured Review


Verified
5/5

2018-02-23

Service

"I got my order very fast."


Verified
5/5

2018-02-23

Good service

"I needed some “hard to find” batteries. Not only did they have them but got them right to me!"


Verified
5/5

2018-02-22

Fast, fast, fast.

"Got the order. Shipped same day or next. Thanks."


Verified
5/5

2018-02-22

Popcorn Machine arrived quicker than I expected!

"After placing our order, it arrived within 3 days of ordering! We are very happy with our new popcorn machine!!"


Verified
5/5

2018-02-22

Tool was as advertised.

"Shipping was prompt. A good experience. "


Verified
1/5

2018-02-21

Falling through the cracks.

"I place the order on February 14th somehow my order got cancelled so I reordered on the 17th I have yet to receive a tracking number which they assured me I would get an email with two days ago still nothing still waiting. Worst customer service I have ever encountered. And the lies! Was told three days ago that my purchase had shipped. Now it has not. Wtf!! Buyer beware!!! Will never do business with you again!!!"

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Verified
5/5

2018-02-22

Power Adhesive gun

"Quality product, excellent serviced, fast delivery, can all be expected from Factory Authorized Outlet. Highly recommend."


Verified
5/5

2018-02-22

Great job

"Had great customer service help. Was very prompt at answering emails and questions on the phone. "

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Verified
5/5

2018-02-21

Ricks Dewalt

"Great no hassle experience. Quick and easy that’s to them for accepting Pay Pal."

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Verified
5/5

2018-02-21

product as described

"looked new, no flaws visable"


Verified
1/5

2018-02-21

No Stock Slowwww Refund

"I ordered a tracksaw. Apparently it's drop shipped. They didn't know it wasn't in stock. My money was held for 8 days. It's funny that payment is instant, but a refund took 5 days to process and it was processed after 4 on the 8th day. PayPal was no help either. I eventually got a refund. This is my first and last time doing business with this company and their affiliate maxtool. "

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Verified
5/5

2018-02-21

Arrived on schedule.

"Box was secure. All parts were inside. No complaints. Will definitely do business in future. "


Verified
5/5

2018-02-21

Customer Service/ Timely

"Great customer service and timely."

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Verified
3/5

2018-02-20

Still waiting for a shipping confirmation.

"Spoke to a rep on Friday. He said Rikon was good about shipping timely, but slow about telling you they had. I sent an email yesterday and still awaiting a response."


Verified
5/5

2018-02-20

Over all..Awesome

"Great way to keep customers "