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Product & services pricing
4.61/5
Chance of future purchase:
4.17/5
Shipping & packaging:
4.12/5
Customer service:
3.58/5
Return/Replacement policy:
3.99/5

Verified
5/5

2021-03-07

Excellent!!

"I was very impressed with the quality of the products that I ordered - though I did have an issue with two of the products that I fully did not receive, the company is promptly correcting it. Shipping was also fast. I just placed my second order with them, this will be my go to company when I need more quality products. I referred this company to my family and friends who are in to crafts as well."


Verified
5/5

2021-03-07

Just Perfect

"Wide assortment of quality craft supplies. Fast and friendly shipping. "

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Verified
5/5

2021-03-07

Always great craft supplies at Factory Direct

"Factory Direct is my go to for so many craft supplies. I can count on a nice variety of quality items. "

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Verified
5/5

2021-03-07

Always happy!

"I’m like a kid at Christmas, when my package arrives! Everything looks better in person. And I’m anxious to get started on my project!"

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Verified
5/5

2021-03-07

Berry Garland order

"Your website is you need to place orders"

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Verified
5/5

2021-03-07

Excellent miniature products

"I ordered 15 items and all were as advertised. Very happy and coming back for more. "

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Verified
5/5

2021-03-06

Flowers were beautiful!

"Very fast service. Flowers were beautiful! Great purchase!"

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Verified
5/5

2021-03-06

So glad to find this!!

"Wide raffia is hard to find!"

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Verified
4/5

2021-03-06

Metal stars

"I was very happy as they were exactly what I was looking for☺️"


Verified
5/5

2021-03-06

satisfied customer

"Good products and great service"

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Verified
5/5

2021-03-06

Qualities were perfect!

"Loved all that I ordered. Thanks for the 15%off it helped!"

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Verified
5/5

2021-02-14

Great place to shop for many items.

"My first time shopping/buying and they was great doing business with. I forgot a item and right away they applied it to my order, and something was on back order so, I cancel it and they was great taking care of it right away. Loved all my items that I got, prices was reasonable. Will buy again."

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Verified
5/5

2021-03-06

Very good

"People r good very helpful."

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Verified
5/5

2021-03-05

Very prompt

"I purchased cedar stems previously and ran out. FDC had them backordered and I can’t wait (Granddaughter wedding)
Ordered the frosted ones and plan to remove the frost. When there is a will , there is a way Thanks
"

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Verified
5/5

2021-03-05

First time ordering

"So far so good. Hope delivery is fast."