"Prompt, efficient, thorough. are three words that come to mind when factory direct enters the conversation. Their products are unique and always top quality. Service is prompt ant he packing deliver items in pristine condition."

"A pleasure working with your company! Service is fast, friendly & reliable!
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"Not enough beaded angels. Also, your shipping is too high. "

"Years ago I ordered from you folks ...At that time my experience was excellent. I have started crafting again and your company was the first place I thought of for supplies!! You’ve always had what I’ve needed and at a very reasonable price . Thank you so much!!"

"Always excellent no problems at all. Keep your excellence !!!!!! "

"Wanted to order six more you are out of the so I ordered white glittered Magnolia. Want to pay extra for shipping using them on my Christmas tree"

"First time buyer. Made a mistake and forgot an item and to increase order. Chatted with Customer Service and she quickly assisted me. Wonderful experience. Can't wait to see the products. Thanks."

"I can’t respond until the product is delivered. "

"This is the first time I have visited your site and I found just what I was looking for. Anxious for my bottle brush trees to arrive. Plan to be a continued customer."

"Very quick response. Love products"

"Fast & easy to order
I love the look of the products "

"Speedy delivery. Nice products. Return customer."

"Ordering was easy. Now let’s see how long it takes to receive. Will get back to you then."

"Looks like I found an exact replacement."

"Hard to find items, unique miniatures."