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Product & services pricing
4.50/5
Chance of future purchase:
4.11/5
Shipping & packaging:
4.16/5
Customer service:
3.87/5
Return/Replacement policy:
4.02/5

Verified
5/5

2020-10-26

3rd orderr

"As seen and on time. Thanks"

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Verified
5/5

2020-10-26

Quick shipping

"Great shipping time and product was as described "

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Verified
5/5

2020-10-26

Scarecrows Win!!

"Awesome:) The scarecrows will be a perfect size and the outfits are awesomely cute. I have another bunch almost perfectly like them and they will make perfect match. OH, and the price is terrific!!!!!! RacheL Milsten
"

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Verified
5/5

2020-10-26

Always good.

"ordered online a few times and have been to the store. Always good. Thanks."

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Verified
5/5

2020-10-26

Perfect Choice

"I found exactly what I need to help trim Minnesota winter window boxes. The size is perfect and the price is better than similar item in craft store."

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Verified
5/5

2020-10-25

Found items I was looking for plus more.

"Good experience
I found items I had been looking for unsuccessfully.
"

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Verified
5/5

2020-10-25

Very satisfied

"Easy ordering, loved the products, and prompt shipping!"

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Verified
5/5

2020-10-25

You enabled my Halloween project

"Searching for a cord to feed my light for the ghost figure was made easy with your wedsight."

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Verified
4/5

2020-10-25

Great quality!

"Love the variety of items. I found a platter of corn on the cob! One minor suggestion, add more variety of dining room tables. I'm still looking for a round table with chairs (not kitchen size). You guys are awesome."

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Verified
5/5

2020-10-25

No I today purchased some buttons from a fabric shop and loved them so ordering more!

"Ordering seemed easy can’t wait for them."

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Verified
5/5

2020-10-24

Realistic miniatures

"I ordered Lavender florals, perfect bunches! They were much larger than anticipated well worth the money. Fabulous products and choices. "

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Verified
5/5

2020-10-24

Dollhouse Miniatures

"Great selection of dollhouse furniture and accessories. I've found everything I ordered to be as described and good quality. Also, prompt customer service for questions. Definitely recommend!"

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Verified
5/5

2020-08-25

EXCELLENT

"I've ordered several times.Product is always exactly what's pictured. Had only 1 item damaged.Customer service was fast & replaced immediately. "

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Verified
5/5

2020-10-24

Purchase

"Fast and easy. I don’t think I’ve purchased from this cite previously "

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Verified
2/5

2020-10-24

Made me use my Amazon Account to Pay

"Also I have ordered from Factory Direct before but when I said I did not remember my password at Factory Direct it kept switching me to Amazon."

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Rep reply posted 2020-10-26
A rep from Factory Direct Craft Supp, Redacted, has responded:

“Sorry for the confusion, as the Amazon Pay is only meant to be an option during checkout, but you should be able to login to a non-Amazon account as well. If you ever have any questions or concerns, please don’t hesitate to reach out to our customer service department.

Thank you,
Jessica McKendree”