Product & services pricing
4.64/5
Chance of future purchase:
4.18/5
Shipping & packaging:
4.13/5
Customer service:
4.04/5
Return/Replacement policy:
3.44/5

ResellerRatings
Verified
5/5

2020-09-08

Good Service

"I've ordered from here a few times and the service has always been great. The products are exactly what I think they are and I've always been satisfied with my purchases. With so many stores closing I'm thankful Factory Direct is able to be here. "

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

ResellerRatings
Verified
5/5

2018-11-23

Always a pleasure to order from you.

"I have had consistently excellent results from Factory Direct Craft Supply. The shipping is fast and if I have ever had a question, the service is prompt, courteous and excellent."

Pricing of products and services
Likelihood of customers making future purchases
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Overall customer service
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ResellerRatings
Verified
5/5

2020-09-08

Great prices

"Great prices on wigs for doll similar to American Dolls size 12 fits great. This is my second time ordering."

Pricing of products and services
Likelihood of customers making future purchases
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ResellerRatings
Verified
5/5

2020-09-07

Mini pine roping

"I had ordered some from WalMart and what they sent wasn't what I ordered. I searched on the internet and found what I believed I wanted and the great folks here at Factory Direct Craft Supply knew just what I was looking for so I could order it from here. I will be back again."

Pricing of products and services

Verified
5/5

2020-09-07

Excellent

"Always have good results, thanks"

Pricing of products and services
Likelihood of customers making future purchases
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Verified
5/5

2019-02-20

Great company

"I have ordered several times. The merchandise I received was of good quality, there were a few items that had chips or a screw missing but nothing major. This a great place to order from"

Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-09-06

Have great products

"You have the supplies we need and they come as described and quickly!"

Pricing of products and services
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Verified
5/5

2020-09-06

Creating Everyday

"Enjoy creating with your items. Thank You"

Pricing of products and services
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Verified
5/5

2020-09-06

New customer

"Excellent experience; easy to shop; found all items I needed; will definitely shop again for my holiday crafts. Will tell my family and friends! Thanks for a great shopping trip! T. W."

Pricing of products and services
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Verified
5/5

2020-09-04

Everything you could possibly need in miniatures!

"Just found this site recently. So many choices, so many surprises. "

Pricing of products and services
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Verified
5/5

2020-09-04

Keeping me happy!

"fast, easy to order no problems with items always so pleased with my purchases. Thank you "

Pricing of products and services
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Verified
5/5

2020-09-03

nice website

"easy to look at this website"

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Verified
5/5

2020-09-03

So easy to navigate

"I have to say that this was a pop up that intrigued me! I looked through your products and I fell in love and cannot wait til I get my shipment!!! "

Pricing of products and services
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Verified
5/5

2020-09-03

Variety of Items

"The variety of your items is great!! Many items I have been unable to find elsewhere. So glad we found FactoryDirect!!!!"

Pricing of products and services
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Verified
5/5

2020-09-02

A breeze!!

"Its very easy to view the web page and find what's pleasing to your particular tastes. "

Pricing of products and services
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Product Returns/Refunds/Exchanges